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counter sales job description includes greeting customers, understanding their needs, processing transactions, and providing excellent customer service. Key responsibilities also involve answering product questions, maintaining the sales counter area, managing inventory, and achieving sales goals. Essential qualifications are strong communication and interpersonal skills, product knowledge, and the ability to use point-of-sale systems.
Core responsibilitiesCustomer service : Greet customers, help them find products, and answer questions about merchandise and promotions. Sales and transactions : Process payments (cash or card) accurately, take orders, and follow up on orders to prevent delays. Product knowledge : Maintain up-to-date knowledge of products, services, and sales promotions to assist customers and potentially upsell. Inventory management : Assist with stock replenishment, perform inventory checks, and keep the sales counter area clean and organized. Problem-solving : Resolve customer complaints or issues in a courteous and efficient manner. Essential skills and qualificationsCommunication : Excellent interpersonal and communication skills are crucial for interacting with customers. Customer focus : A positive attitude and a focus on customer satisfaction are essential. Technical proficiency : Ability to use cash registers, point-of-sale systems, and other retail software. Education : A high school diploma or GED is often required. Physical ability : May require standing for long periods, lifting, or bending. Personal attributes : A presentable appearance and the ability to work well in a team or with minimal supervision are beneficial.
Skills Required
retail software
Sales Sales Sales • Rajkot, India