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Desktop Support Engineer

Desktop Support Engineer

ConfidentialAhmedabad
21 days ago
Job description
  • Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
  • Co-ordination with engineers and user.
  • Providing desk side support for local users and remote assistance for users.
  • Monitor, track, and respond to customer satisfaction survey responses.
  • Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP.
  • Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling)
  • OS Troubleshooting, Outlook Troubleshooting and Configuration
  • Should have good communication and technical knowledge.
  • Skills Required

    Os Installation, Desktop Support, Windows Installation

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    Desktop Support Engineer • Ahmedabad

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