Architect Salesforce Marketing Cloud

Overview

The main purpose of the role is to provide architectural design governance, and technical leadership, develop and deliver customized solutions within the Salesforce Marketing Cloud platform to support critical business functions, and meet project requirements. This will be an established working model with various IT stakeholders across different business sectors.

Responsibilities

• Work with SFMC Business Analyst, Sector Product Owner, Sector IT, and Marketing teams to transform new requirements into best practice-led Salesforce Marketing Cloud technical design.
• Work directly with stakeholders to design / govern highly usable, scalable, extensible, and maintainable Salesforce solutions.
• Create detailed level project plans and status reports
• Deal with ambiguous problems, take responsibility for finding solutions and drive towards simple solutions to complex problems.
• Troubleshoot key implementation issues and demonstrate the ability to drive to a successful resolution.
• Use deep business knowledge of SFMC to help assist with estimation for major new initiatives.
• Provide oversight to the development team (up to 5 resources) and ensure sound technical delivery of the product
• Design and Implement complex solutions in Email Studio, Mobile Studio, Web Studio (cloud pages), Automation Studio, Journey Builder, etc
• Implement integrations with other systems using SSJS and APIs
• Contribute to SFMC CoE building activities by creating reference architectures, common patterns, data models, and re-usable assets that empower our stakeholders to maximize business value using the breadth of the Salesforce solutions available, also harvesting knowledge from existing implementations.
• Evangelize and educate internal stakeholders about SFMC technology

Qualifications