Walkin Drive- Gallagher- Senior Analyst (SSM) - 11th October'2025
Contact Person- Poonam Karde
Venue : 3 rd Floor, Delta 2, Giga space, Viman Nagar, Pune 411014
Role Mandates :
1. Graduate with minimum 4 years of experience in UK Insurance Domain
2. Insurance certification – good to have
3. Transition / onboarding of service - good to have
4. SPOC - Single Point of Contact role for operations - good to have
5. Onshore travel experience – good to have
Responsibilities :
- Ensuring high-quality Renewal & New Business service delivery
- Act as dedicated member from GCoE for Account Executives & Account Handlers
- Responsible for end to end support of the policy lifecycle services
- Participate in Renewal Strategic review meetings alongside Executives & Handlers
- Support a team of 4 to 6 Onshore Account Handlers
- Take Proactive measures to initiate pre and post-renewal activities promptly
- Monitor and follow up on triggered activities, ensuring their accuracy and timely completion
- Handle queries effectively, aiming to minimize re-work at service center
- Collaborates with branch to identify activities that can be offshored to service center
- Maintain a positive relationship with branch staff to enhance overall customer experience
Skills Required
Insurance