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Assistant Manager US Retirement & PensionInsurance Pune

Assistant Manager US Retirement & PensionInsurance Pune

WNS Global ServicesPune, Maharashtra, India
2 days ago
Job description
  • A key member of the WNS Operations team responsible for leading-motivating-grooming & developing a team of 15-20 team members to facilitate achievement of SLA .
  • Should effectively liaison with various departments within WNS to gain support and resolve issues
  • Is also a key interface between managers and team members to facilitate and implement process improvement ideas to improve efficiency
  • Understand the different areas of operations-including process knowledge
  • Successfully to handle a team of 10-15 FTEs
  • Effective work allocation for team
  • Make sure that all Service Level Agreements are met
  • Effective management of pipeline-quality and new projects
  • Ensure accurate and timely reports are sent to the management on time
  • People Management-Regular reviews / 121s / Appraisals conducted
  • Analyse training needs for teams and provide support
  • Qualifications :

    minimum 1 year of People management experience

    Graduate

    Remote Work : No

    Employment Type : Full-time

    Key Skills

    Business Continuity Planning,Hair And Beauty,Facilities Management,Advocacy,Food & Beverage,Backend

    Experience : years

    Vacancy : 1

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    Assistant Manager • Pune, Maharashtra, India

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