Happiness Ambassador

About Us

Blue Ocean Corporation is a leading conglomerate and world leader in driving continuous growth and transformation across a multitude of industries and sectors. Our commitment to quality, innovation, and client satisfaction has propelled us to the forefront of the Consulting, Training and Conferences landscapes.

From our humble beginnings to our present status as a global market leader, we take pride in our global footprint, and the transformative impact we have had on industries.

With over 25+ years of excellence in accelerating careers and transforming organizations, we are a trusted partner for our B2B and B2C clients.

Job Description

• Conduct regular feedback calls to students to gather improvement inputs.
• Manage and resolve student complaints efficiently through the CRM system.
• Ensure timely coordination with relevant departments for resolution and closure of reported issues.
• Make birthday calls to students as part of personalized engagement initiatives.
• Deliver classroom presentations for both retail and corporate training batches, including in-person sessions.
• Accurately record and update all student communications into the CRM module.
• Maintain and update the student database, ensuring accuracy and completeness.
• Liaise with internal departments to organize and execute webinars, ensuring seamless delivery.
• Prepare and routinely update training calendars, coordinating with students across all batches.
• Conduct follow-up calls with alumni to track career progression and collect feedback.
• Provide call-handling support during staff absences and redirect inquiries to appropriate departments as needed.

Requirements

check(event) ; career-website-detail-template-2 =>

apply(record.id,meta)' mousedown='lyte-button =>

check(event)' final-style='background-color : #6875E2;border-color : #6875E2;color : white;' final-class='lyte-button lyteBackgroundColorBtn lyteSuccess' lyte-rendered=''>

Skills Required

CRM Tools