The Manager, US Consumer Services Specialized Risk Management will :
- Support subject matter expects in sharing of knowledge / guidance and participate in conversations with BU on associated topics
- Assist in ensuring all activities & guidance provided to BU are in alignment with standards set by centralized specialist risk-stripe teams
- Facilitate activities to comply with enterprise policies and programs pertaining to specific risk types (e.g., AEMP10 Third-Party Management policy)
- Assist more senior team members in supporting with design / enhancement of BU procedures / standards by providing topic-specific insight
- Support integration of decentralized risk types into broader Operational Risk Management (ORM) policies and programs
- Support developing and maintaining a repository of topical risk information, including emerging trends, best practices, and regulatory updates relevant to each area of expertise
- Support more senior team members with design and dissemination of targeted training and awareness programs to increase understanding and management of specific risk topics within US Consumer Services
- Support more senior team members in consultation on the design and implementation of controls tailored to specialized risk areas, and gather broader input on the area of risk
- Support more senior team members in compiling and reviewing topical risk knowledge to share with BU process owners to enable BU to strengthen and embed relevant ORM considerations into processes
- Assist in advising topical risk strategies and procedures to align with changes in the business environment and regulatory landscape, and frequently review
- Support sharing insights, better practices, themes, etc. across the enterprise
Required Qualifications :
4+ years of experience in operational risk management (e.g., within Risk and / or Internal Audit function) and understanding critical operational risk management lifecycle activitiesExcellent Project management, communication, and interpersonal skillsExperience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and / or operational standardsRobust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectivelyPreferred Qualifications :
Bachelors Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageousExperience in at least one of the following :
Supporting go-to subject matter experts in sharing subject matter expertise within the BU on decentralized risksFacilitating activities to comply with enterprise policies and programs pertaining to specific risk types and supporting with design / enhancement of procedures / standards by providing topic-specific insightAdvising on decentralized risk types into broader operational risk policies and programsExperience in financial services industrySkills Required
Project Management, Communication, Risk Management