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Manager - US Consumer Services Control Management

Manager - US Consumer Services Control Management

ConfidentialGurgaon / Gurugram
30+ days ago
Job description

The Manager, US Consumer Services Specialized Risk Management will :

  • Support subject matter expects in sharing of knowledge / guidance and participate in conversations with BU on associated topics
  • Assist in ensuring all activities & guidance provided to BU are in alignment with standards set by centralized specialist risk-stripe teams
  • Facilitate activities to comply with enterprise policies and programs pertaining to specific risk types (e.g., AEMP10 Third-Party Management policy)
  • Assist more senior team members in supporting with design / enhancement of BU procedures / standards by providing topic-specific insight
  • Support integration of decentralized risk types into broader Operational Risk Management (ORM) policies and programs
  • Support developing and maintaining a repository of topical risk information, including emerging trends, best practices, and regulatory updates relevant to each area of expertise
  • Support more senior team members with design and dissemination of targeted training and awareness programs to increase understanding and management of specific risk topics within US Consumer Services
  • Support more senior team members in consultation on the design and implementation of controls tailored to specialized risk areas, and gather broader input on the area of risk
  • Support more senior team members in compiling and reviewing topical risk knowledge to share with BU process owners to enable BU to strengthen and embed relevant ORM considerations into processes
  • Assist in advising topical risk strategies and procedures to align with changes in the business environment and regulatory landscape, and frequently review
  • Support sharing insights, better practices, themes, etc. across the enterprise

Required Qualifications :

  • 4+ years of experience in operational risk management (e.g., within Risk and / or Internal Audit function) and understanding critical operational risk management lifecycle activities
  • Excellent Project management, communication, and interpersonal skills
  • Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and / or operational standards
  • Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
  • Preferred Qualifications :

  • Bachelors Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
  • Experience in at least one of the following :

  • Supporting go-to subject matter experts in sharing subject matter expertise within the BU on decentralized risks
  • Facilitating activities to comply with enterprise policies and programs pertaining to specific risk types and supporting with design / enhancement of procedures / standards by providing topic-specific insight
  • Advising on decentralized risk types into broader operational risk policies and programs
  • Experience in financial services industry
  • Skills Required

    Project Management, Communication, Risk Management

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    Manager Control Management • Gurgaon / Gurugram

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