Air India - Manager - Inflight Product & Design

Job Purpose :

As Program Manager - Inflight Products, your expertise will be pivotal in managing multiple projects that includes cabin design, galley configurations, and seating solutions for our fleet. This role calls for deep involvement in innovation processes, from conducting thorough competitor analysis to actively participating in the development of the lifecycle of cabin products. Working alongside cross-functional teams, you will apply your specialized knowledge and skills to drive product development initiatives, contributing significantly to the enhancement of our inflight customer experience.

Key Accountabilities :

• Competitor Analysis and Industry Benchmarking : Conduct in-depth competitor analysis and industry benchmarking to uncover trends and best practices, contributing insights that inform design and innovation strategies.
• Development Lifecycle Management : Play a key role in the development of the lifecycle of cabin, galley, and seating solutions, contributing to each stage from concept to launch with a focus on technical excellence and innovation.
• Stakeholder Collaboration on Aircraft Configuration : Collaborate with various stakeholders to detail and refine aircraft configurations, ensuring designs meet customer expectations and operational feasibility.
• Product Improvement and Maintenance : Lead specific projects aimed at improving and maintaining cabin products, incorporating customer feedback and industry trends to enhance the in-flight experience.
• Implementation of New Cabin Products : Coordinate with relevant teams to support the smooth implementation of new cabin products, focusing on technical aspects and user experience integration.
• Cabin Maintenance Coordination : Support cabin maintenance planning and execution, working closely with maintenance teams to ensure product quality and safety.
• Feedback Consolidation and Process Review : Assist in the feedback collection and review process, identifying key areas for improvement and facilitating effective communication across teams.

Skills Required for the Role :

Educational and Experience Requirements :

(ref : iimjobs.com)