Description :
Role : CX - Technical Consultant with Redwood UI Development
Role Overview :
The CX - Technical Consultant with Redwood UI Development is a highly specialized role focused on the implementation and customization of Oracle Cloud Customer Experience (CX) solutions, with deep expertise in leveraging the Oracle Redwood Design System and Visual Builder (VB Studio).
This position is critical for designing and developing intuitive, responsive, and tailored user interfaces that enhance client adoption and meet specific business requirements within Oracle applications.
The incumbent will bridge the gap between business processes and technical solutions, ensuring successful implementation and go-live through meticulous development, testing, and cross-functional collaboration.
Core Responsibilities and Development Deliverables :
- Redwood UI Development : Design and develop user interfaces using the Oracle Redwood Design System, strictly ensuring consistency, accessibility, and adherence to best practices established by Oracle.
- Personalization and Extensibility : Implement personalization and extensibility features using Visual Builder (VB Studio), including developing reusable components and extending standard CX functionality to enhance user experience and meet specific client requirements.
- UI / UX Pattern Application : Apply Redwood or established UI / UX Design Patterns to create highly intuitive, accessible, and visually appealing interfaces for Oracle CX applications.
- Front-End Development : Develop responsive and interactive web applications and components using core web technologies, including JavaScript, HTML / CSS, and JSON data models, ensuring optimal performance across different devices.
- System Implementation and Configuration : Perform necessary system configurations within the Oracle CX environment to support the implemented UI and business processes.
- Technical Documentation : Create comprehensive technical design documents detailing UI customization, integration points, and VB Studio implementations, and document test scripts for developed features.
Consulting and Project Management Support :
Business Analysis and Solution Design : Engage business users spanning multiple business units to ensure cohesive articulation of business goals and processes, translating them into effective technical specifications and technology solutions.Quality Assurance : Perform thorough testing and debugging of developed features to ensure high-quality, bug-free deliverables that meet all functional and non-functional requirements.Project Monitoring and Go-Live : Work with all stakeholders to monitor and track progress of workstreams specific to UI development and customization to ensure successful Go-live deployment.Team Coordination : Co-ordinate with Onshore & Offshore functional / technical teams as needed for all project deliverables throughout the different phases of the implementation lifecycle.Support and Collaboration : Work closely with business analysts and project managers to provide expert technical support, address implementation risks, and contribute to overall project success.Required Skills and Expertise :
UI Framework : Deep hands-on experience designing and developing using the Oracle Redwood Design System.Development Platform : Expertise in using Oracle Visual Builder (VB Studio) for application development, customization, and deployment.Core Web Technologies : Strong proficiency in JavaScript, HTML / CSS, and experience working with JSON data models.Consulting : Proven ability to engage business stakeholders, gather requirements, and translate business needs into technical solutions.Testing : Proficiency in unit testing, debugging, and resolving defects in web applications.Communication : Excellent communication, organizational, and interpersonal skills for effective coordination across global, multi-disciplinary teams.Preferred Skills :
Direct experience implementing Oracle Fusion Cloud applications (e.g., Sales Cloud, Service Cloud).Knowledge of Oracle's PaaS offerings relevant to CX (e.g., OIC - Oracle Integration Cloud).Certification in Oracle Cloud CX or Visual Builder.Experience with Agile development methodologies.Familiarity with version control systems (e.g., Git) integrated with VB Studio(ref : hirist.tech)