Customer Experience Manager
Little MuffetRepublic Of India, IN1 day ago
Job descriptionFluent in English (reading, writing, speaking) & Hindi (speaking). Polite, problem-solver, and able to stay calm under pressure. Interest in fashion is a plus.
Company Description :
Little Muffet is an online-first kids-wear brand that designs and manufactures trendy ethnic and occasion clothing for children. With a focus on craftsmanship, personalisation, and customer delight, we serve families across India and worldwide.
Location :
Vile Parle East, Mumbai (In-office only)
Work Schedule :
Monday - Saturday, 10AM - 7PM
CTC : ₹10 LPA (up to)
Role & Responsibilities :
- Handle customer queries via Email, WhatsApp & Instagram
- Assist with orders, returns, and product inquiries
- Resolve issues calmly and efficiently while ensuring customer satisfaction
- Maintain clear communication and keep records of interactions
- Manage the team to make sure customers are replied to instantly
- Monitoring replies to make sure we are polite and the replies are actually helping the customers
Requirements :
Create a job alert for this search
Manager Customer Experience • Republic Of India, IN
Related jobs
- Promoted
Customer Experience Manager
ZARARepublic Of India, IN Being a CEM, the roles and responsibilities are : .To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct ...Show moreLast updated: 20 days ago
- Promoted
Quality & Customer Experience (Cx) Leader
Schneider ElectricRepublic Of India, IN Lauritz Knudsen Electrical and Automation.We offer comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse seg...Show moreLast updated: 1 day ago
- Promoted
Client Experience Manager
Aliens TattooRepublic Of India, IN Aliens Tattoo is a high-energy, fast-growing premium tattoo studio chain valued at $20M.With 16+studios across India and a dynamic team of 160+ professionals based in Mumbai, we are redefining tatt...Show moreLast updated: 1 day ago
- Promoted
User Experience Architect
SponsorCloudRepublic Of India, IN Conduct user research, interviews, and usability tests to uncover insights.Explore human–AI interaction, prompt design, and conversational UX to push the boundaries of modern product design.Transla...Show moreLast updated: 1 day ago
- Promoted
Customer Experience Specialist
Poshanagpur, maharashtra, in Posha builds cooking robots that live inside your kitchen and cook food for you completely autonomously.Posha robots use Artificial Intelligence enabled Computer Vision to consistently and reliably...Show moreLast updated: 30+ days ago
- Promoted
Customer Experience Engineer 2
ConfidentialIndia Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team The Azure Customer Experience Platform (CXP) team's mission is to transform Microsoft C...Show moreLast updated: 5 days ago
- Promoted
Head of Customer Experience
Pocket FMnagpur, maharashtra, in It’s an amazing time to join Pocket FM as we continue shaping the future of audio entertainment both in India and beyond.
We are front-ending the category creation for the audio OTT landscape and bu...Show moreLast updated: 1 day ago
- Promoted
Customer Experience Manager
TruemedsRepublic Of India, IN Monitor end-to-end order fulfilment cycle from order placement to final delivery.Compile data for customer queries and tickets.
Drive for successful closure of customer related issues and tickets on...Show moreLast updated: 1 day ago
- Promoted
Adobe Experience Manager Engineer
Dexian IndiaChennai, Republic Of India, IN Over 5-8 years of experience with Content Management Systems, including a minimum of 3 years specifically working with AEM.
Proficient understanding of AEMaacs (Adobe Experience Manager as a cloud s...Show moreLast updated: 22 days ago
- Promoted
- New!
Retail Experience Lead
STORIES Furniture & DécorCochin, Republic Of India, IN Showroom Manager – Kochi | STORIES Furniture & Décor.Home décor, lifestyle, furniture retail.We go beyond selling furniture — we create spaces that tell stories.
Stories combines textures, materials...Show moreLast updated: 13 hours ago
- Promoted
Employee Experience Manager
Trigent Software - Professional ServicesPune, Republic Of India, IN We’re Hiring | Business Manager – Employee Engagement & Program Management (Onsite, Pune).Are you passionate about driving people-centric programs that shape organizational culture and innovation?....Show moreLast updated: 22 days ago
- Promoted
Customer Experience Specialist
Infogainnagpur, maharashtra, in As a Customer Experience Specialist, you are the face of Charitable Impact (client name) and the first point of contact for our users, which include donors, communities, companies, and charities.Yo...Show moreLast updated: 14 days ago
- Promoted
Core Experience Product Manager
HyugaLifeRepublic Of India, IN Hyuga Ecommerce Private Limited (Hyugalife).HyugaLife is a leading health and wellness-focused e-commerce platform in India.
We offer a unique combination of educational content, expert-curated prod...Show moreLast updated: 1 day ago
- Promoted
Member Experience Manager
ConfidentialIndia Our organization believes we can all do well by doing good.We value the contributions of diverse minds and prioritize the success and wellbeing of our employees.
We also believe every person in our ...Show moreLast updated: 5 days ago
- Promoted
Service Experience Manager
dunnhumbynagpur, India Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.
Customer Data Science, empowering businesses everywhere...Show moreLast updated: 1 day ago
- Promoted
Customer Experience Engineer
ConfidentialIndia Every minute of every day, customers stake their entire business and reputation on Microsoft Cloud.The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality...Show moreLast updated: 5 days ago
- Promoted
Associate, Customer Experience
WorldatWork IndiaPune, Republic Of India, IN We are WorldatWork, a professional organization that sets the agenda in the field of Total Rewards.We specialize in globally respected certifications, relevant data, publications, content, and conf...Show moreLast updated: 1 day ago
- Promoted
Customer Experience Associate
Moose Technology Private LimitedRepublic Of India, IN Ready to Make an Impact in Telecommunications? Join Moose Technology!.Moose Technology Private Limited is a dedicated team providing high-quality customer support and comprehensive administrative s...Show moreLast updated: 1 day ago