Talent.com
No longer accepting applications
Retail Experience Lead

Retail Experience Lead

STORIES Furniture & DécorCochin, Republic Of India, IN
2 days ago
Job description

Showroom Manager – Kochi | STORIES Furniture & Décor

Location : Kochi, Kerala (On-site)

Experience : 3–8 years in premium retail / furniture / interiors

Industry : Home décor, lifestyle, furniture retail

About Stories

Stories is a lifestyle and home décor brand redefining how people experience furniture and interiors.

We go beyond selling furniture — we create spaces that tell stories. Inspired by global design trends , Stories combines textures, materials, and forms to help clients shape homes that feel refined, expressive, and uniquely personal.

With showrooms across Kerala and the GCC, Stories is part of a fast-growing group that believes in design-driven experiences, innovation, and customer delight.

Role Overview

We’re looking for an experienced Showroom Manager to lead our flagship showroom in Kochi .

You’ll manage day-to-day operations, lead a passionate sales team, and ensure every visitor experiences the essence of Stories — premium design, personalized service, and seamless execution.

Key Responsibilities

  • Lead the showroom’s daily operations and ensure a consistently high brand experience.
  • Manage and motivate the sales team to achieve and exceed monthly targets.
  • Deliver top-tier customer experience from consultation to post-purchase.
  • Oversee showroom merchandising, visual display, and brand presentation.
  • Coordinate with designers and head office for inventory, campaigns, and promotions.
  • Track performance metrics, generate reports, and optimize sales strategies.

What We’re Looking For

  • 3–8 years of retail management or premium furniture / interior sales experience.
  • Proven ability to manage teams and meet sales goals.
  • Strong interpersonal and communication skills with a customer-first mindset.
  • Excellent leadership, organizational, and problem-solving skills.
  • Bachelor’s degree in Business, Marketing, or related field preferred.
  • Why Join Us

  • Be part of one of Kerala’s fastest-growing lifestyle and décor brands.
  • Work with an inspiring design-driven team and a global network of partners.
  • Competitive salary + performance-based incentives.
  • Long-term growth opportunities within a rapidly expanding retail ecosystem.
  • If you have the drive to lead, inspire, and elevate the showroom experience — we’d love to meet you.

    👉 Apply now on LinkedIn or send your resume to ajmal@bronetgroup.com also cc hr@storieshomes.com with the subject line : Showroom Manager – Kochi.

    Create a job alert for this search

    Experience Lead • Cochin, Republic Of India, IN

    Related jobs
    • Promoted
    Senior Brand Experience Designer (Interior environments) (SEA – Supporting North America Projects)

    Senior Brand Experience Designer (Interior environments) (SEA – Supporting North America Projects)

    M Moser Associatesnagpur, maharashtra, in
    Senior Brand Experience Designer (Interior environments).SEA – Supporting North America Projects).Any location in India (Preferred Delhi / Bangalore). M Moser Associates is a global workplace interior...Show moreLast updated: 14 days ago
    • Promoted
    Customer Experience Manager

    Customer Experience Manager

    ZARARepublic Of India, IN
    Being a CEM, the roles and responsibilities are : .To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct ...Show moreLast updated: 23 days ago
    • Promoted
    User Experience Designer

    User Experience Designer

    Infogainnagpur, maharashtra, in
    Role Summary : Senior UX Designer.Product / Engineering) to solve complex usability challenges and ensure a.What You'll Do (Key Responsibilities). What We're Looking For (Required Qualifications).Deep ...Show moreLast updated: 23 days ago
    • Promoted
    Quality & Customer Experience (Cx) Leader

    Quality & Customer Experience (Cx) Leader

    Schneider ElectricRepublic Of India, IN
    Lauritz Knudsen Electrical and Automation.We offer comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse seg...Show moreLast updated: 3 days ago
    • Promoted
    User Experience Architect

    User Experience Architect

    SponsorCloudRepublic Of India, IN
    Conduct user research, interviews, and usability tests to uncover insights.Explore human–AI interaction, prompt design, and conversational UX to push the boundaries of modern product design.Transla...Show moreLast updated: 3 days ago
    • Promoted
    Customer Experience Specialist

    Customer Experience Specialist

    Poshanagpur, maharashtra, in
    Posha builds cooking robots that live inside your kitchen and cook food for you completely autonomously.Posha robots use Artificial Intelligence enabled Computer Vision to consistently and reliably...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Experience Lead

    Customer Experience Lead

    SrikritiNew Delhi, Republic Of India, IN
    Srikriti is a designer store specializing in Ethnic Wear for Women, located in Pitampura, New Delhi.With three branches, the store caters to thousands of customers every month, offering a diverse r...Show moreLast updated: 1 day ago
    • Promoted
    Head of Customer Experience

    Head of Customer Experience

    Pocket FMnagpur, maharashtra, in
    It’s an amazing time to join Pocket FM as we continue shaping the future of audio entertainment both in India and beyond. We are front-ending the category creation for the audio OTT landscape and bu...Show moreLast updated: 4 days ago
    • Promoted
    Brand Experience Lead, SaaS

    Brand Experience Lead, SaaS

    FlytBasePune, Republic Of India, IN
    Head of Brand Design, SaaS — FlytBase.FlytBase is a Physical AI software platform that powers autonomous drones and robots globally. Our cloud, edge, and on-premise solutions enable drones and robot...Show moreLast updated: 2 days ago
    • Promoted
    Customer Experience Manager

    Customer Experience Manager

    TruemedsRepublic Of India, IN
    Monitor end-to-end order fulfilment cycle from order placement to final delivery.Compile data for customer queries and tickets. Drive for successful closure of customer related issues and tickets on...Show moreLast updated: 3 days ago
    • Promoted
    Experience Designer

    Experience Designer

    Jio Platforms Limited (JPL)Republic Of India, IN
    We’re looking for an Experience Designer who believes in the power of storytelling to shape perception, build trust, and drive action. Our website is our main touchpoint for discovery of our product...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Experience Specialist

    Customer Experience Specialist

    Infogainnagpur, maharashtra, in
    As a Customer Experience Specialist, you are the face of Charitable Impact (client name) and the first point of contact for our users, which include donors, communities, companies, and charities.Yo...Show moreLast updated: 17 days ago
    • Promoted
    • New!
    User Experience Designer

    User Experience Designer

    IndieAnIndia, India
    Role : UI / UX Designer (Contract).Remote | Project-based (2–3 months) | Paid contract.You'll work closely with our founder, product team, and developers to design the . Work on existing design of UI f...Show moreLast updated: 18 hours ago
    • Promoted
    • New!
    Store Experience Lead

    Store Experience Lead

    Gokyo Outdoor Clothing & GearRepublic Of India, IN
    Retail Store Manager — Gokyo Outdoor Clothing & Gear.Thane West (candidates from Central Mumbai preferred).Gokyo is India’s Own Outdoor Clothing Brand, born from Himalayan experience and built for ...Show moreLast updated: 2 hours ago
    • Promoted
    Senior User Experience Designer

    Senior User Experience Designer

    redBusRepublic Of India, IN
    Designers lead the full lifecycle of their designs across all platforms, collaborate with product managers on strategy, participate in research to test and validate designs, and partner with engine...Show moreLast updated: 23 days ago
    • Promoted
    Senior User Experience Designer

    Senior User Experience Designer

    Think Design CollaborativeRepublic Of India, IN
    Think Design Collaborative has exciting opportunities for Senior User Experience Designers to create compelling experiences for path-breaking applications, spanning Responsive Web, Mobile, and TV a...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Customer Experience Product Lead

    Customer Experience Product Lead

    Netcore CloudRepublic Of India, IN
    Join the Agentic AI Revolution at Netcore Cloud!.Are you ready to stop optimizing yesterday's marketing strategies and start building the future?. Netcore Cloud is leading the transformation of the ...Show moreLast updated: 18 hours ago
    • Promoted
    Customer Experience Associate

    Customer Experience Associate

    Moose Technology Private LimitedRepublic Of India, IN
    Ready to Make an Impact in Telecommunications? Join Moose Technology!.Moose Technology Private Limited is a dedicated team providing high-quality customer support and comprehensive administrative s...Show moreLast updated: 3 days ago