Assistant Manager, Center of Learning Excellence

Position Summary

JOB DESCRIPTION

We are seeking a highly skilled and experienced Learning and Development Professional to join our team. This role is pivotal in driving our organization's learning initiatives and enhancing employee development. The ideal candidate will have a strong background in facilitation and content creation, with a passion for fostering a culture of continuous learning.

Job Functions And Responsibilities

• Facilitation : Lead engaging and impactful training sessions, workshops, and seminars for diverse groups of employees. Utilize various facilitation techniques to ensure active participation and knowledge retention.
• Content Creation : Develop comprehensive and innovative learning materials, including e-learning modules, training manuals, and multimedia content. Tailor content to meet the specific needs of different departments and roles within the organization.
• Needs Assessment : Conduct thorough assessments to identify learning and development needs across the organization. Collaborate with department heads and managers to design customized training programs that address skill gaps and support career growth.
• Program Management : Oversee the planning, implementation, and evaluation of learning and development programs. Ensure programs are aligned with organizational goals and deliver measurable outcomes.
• Continuous Improvement : Stay abreast of industry trends and best practices in learning and development. Continuously evaluate and enhance training methodologies and materials to ensure they remain relevant and effective.

Education / Experience

WORK SCHEDULE OR TRAVEL REQUIREMENTS (Only Add If Needed)

2pm to 11pm

About Us

Ocwen Financial Solutions Private Limited is a wholly-owned subsidiary of Onity Group Inc., a leading non-bank mortgage servicer and originator providing solutions through its primary brands, PHH Mortgage and Liberty Reverse Mortgage.

PHH Mortgage is one of the largest servicers in the United States, focused on delivering a variety of servicing and lending programs. Liberty is one of the largest reverse mortgage lenders in the U.S., dedicated to education and providing loans that help customers meet their personal and financial needs. Onity Group Inc. and its subsidiaries are committed to helping homeowners and delivering exceptional service and value to customers, clients and investors.

At Onity Group Inc., we consistently deliver on our commitments to customers, clients, investors and colleagues through caring service, integrity and creative solutions. This Service Excellence philosophy is embraced by meeting service standards we call CARE, which stands for Caring, Accurate, Responsive and Empowered. We expect all employees to interact and engage our colleagues and our customers with respect, courtesy and professionalism, and to achieve results consistent with our CARE standards.

Onity Group Inc. is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to Diversity, Equity & Inclusion ensures that we sustain our reputation as an outstanding place to work, a great business partner and a valued community member. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. Visit jobs.onitygroup.com for details.

Skills Required

needs assessment , Facilitation, Content Creation, Program Management