OpenGov - GTM Systems Manager - Salesforce

Description : About the job :

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.

More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust.

Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data.

These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync.

Learn about OpenGovs mission to power more effective and accountable government and the vision of high-performance government for every community at Summary :

We are seeking a seasoned GTM Systems Manager to lead the strategic and operational initiatives for our Salesforce and Go-To-Market (GTM) systems in the Pune region.

This role will oversee both the GTM Systems team and collaborate closely with global IT teams to ensure scalable, secure, and efficient business processes across Sales, Marketing, Customer Success, and Support functions.

Responsibilities :

• Lead and mentor a team of Salesforce Administrators, Analysts, and System Engineers in Pune.
• Partner with based Business Systems leadership to align local execution with global GTM systems strategy.
• Drive configuration, automation, and integration across Salesforce (Sales Cloud, CPQ, Service Cloud) and key GTM tools (Marketo, Outreach, NetSuite, Workato, etc.
• Ensure data integrity, standardization, and process governance across all GTM systems.
• Manage sprint planning, backlog grooming, and Agile ceremonies in collaboration with global stakeholders.
• Serve as a local escalation point for Salesforce and business systems issues and project execution.
• Oversee cross-functional initiatives in collaboration with RevOps, SalesOps, MarketingOps, and Customer Success.
• Establish and maintain architectural, security, and development standards in partnership with IT.
• Drive adoption of best practices and ensure high-quality documentation and training across systems.
• Proactively identify and implement enhancements that improve team productivity and GTM efficiency.

Requirements And Preferred Experience :

(ref : hirist.tech)