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Vice President - Training - Revenue Cycle Management

Vice President - Training - Revenue Cycle Management

Credence Global SolutionsPune, India
14 days ago
Job description
  • Define and implement the training strategy for RCM operations in alignment with organizational goals.
  • Lead the design, development, and delivery of training programs for RCM processes such as coding, billing, AR follow-up, denials management, payment posting, and compliance.
  • Collaborate with business leaders, quality, and operations teams to identify training needs and design competency frameworks.
  • Develop training modules, SOPs, and learning materials leveraging modern training tools, e-learning platforms, and simulations.
  • Ensure regulatory and compliance training is consistently delivered and updated as per industry standards.
  • Establish and monitor key training KPIs such as training effectiveness, productivity improvement, error reduction, and process adherence.
  • Drive continuous learning initiatives such as refresher courses, upskilling programs, and cross-functional training.
  • Partner with HR and L&D teams to support leadership development and succession planning within RCM.
  • Manage training budgets, vendor relationships, and ensure optimal utilization of resources.
  • Mentor, coach, and lead a team of trainers and instructional designers to build a strong training organization.
  • Stay updated on industry trends, regulatory changes, and best practices in healthcare and RCM training.
  • Qualifications & Skills :

    • Master's degree in Healthcare Administration, Business, or related field.
    • 15+ years of progressive experience in Revenue Cycle Management with at least 7 years in a senior training leadership role.
    • Strong expertise across end-to-end RCM processes (coding, billing, collections, denials, compliance).
    • Demonstrated experience in developing large-scale training programs in the healthcare / BPO / KPO sector.
    • Knowledge of US healthcare regulations, HIPAA, ICD-10, CPT, and payer guidelines.
    • Strong leadership, strategic thinking, and stakeholder management skills.
    • Excellent communication, presentation, and interpersonal skills.
    • Proficiency in training technologies, LMS platforms, and e-learning tools.
    • Ability to drive change, build high-performing teams, and align training initiatives with organizational growth.
    • (ref : iimjobs.com)

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