No longer accepting applications
Technical Support Engineer - Immediate Joiner only
Movatenadiad, gujarat, in19 hours ago
Job descriptionHandle Complexity : Express themselves fluently, spontaneously, and effectively in complex troubleshooting scenarios. Adapt Communication : Communicate clearly and persuasively, adapting language to be easily understood by both technical and non-technical stakeholders. Produce Clear Documentation : Write clear, well-structured emails, documentation, and case notes on complex technical subjects. Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service issues. Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues. Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques. Follow documented procedures for issues presented and escalate further if need be. Has the ability to troubleshoot by - Problem Isolation - The engineer should be able to identify if the presented issue is due to hardware, software, network, or user-related, and systematically narrowing down the root cause. Employ advanced troubleshooting techniques to diagnose and resolve problems efficiently by searching in SOPs and KBs Diagnose hardware-related issues with desktops, laptops, printers, and peripherals, including recommending escalations to different internal departments and replacements when necessary. Assist in setting up, configuring, and installing new software and hardware. Document issues, resolutions, and troubleshooting steps for knowledge sharing and future reference. Communicate effectively with non-technical users to explain solutions in an understandable manner. Collaborate with cross-functional teams to escalate and resolve incidents. Support & Execute the deployment and integration of new SOPs and change in systems. Excellent problem-solving and analytical skills with a focus on mid-level troubleshooting. 2 - 3 years of IT related Customer Service experience Excellent communication skills, should be able to hold a conversation Ability to work independently and as part of a team in a fast-paced environment. Ability to deal professionally as well as ability to learn new products and technologies Good customer service skills, multitasking and documentation skills Ability to adjust quickly to the changing priorities and implement the same per business requirements Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills Good Analytical & Cognitive skills
We are looking for enthusiastic Tech Support / Help Desk Engineers to join our team in Hyderabad .
📌 Open Positions
- Engineer : 1–5 years experience | 50 openings | CTC : 3 – 6.5 LPA
Service desk Support Engineer | Job Description
Summary :
Highly Proficient in Spoken & Written English (B1 CEFR level). Mid Level troubleshooting skills with the ability to identify and resolve tech problems, by following readily available instructions & should possess an ability to dive deep into KBs as well as SOPs and come up with solutions to the issue presented.
Candidates must demonstrate advanced proficiency in both verbal and written English, allowing them to :
This role requires an individual with excellent problem-solving abilities coupled with a strong customer service orientation, and the capacity to manage multiple issues in a fast-paced environment as well the ability to communicate effectively with both technical and non-technical customers.
You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to -
Principle duties and responsibilities | Job Description :
Must Have Skills :
Knowledge, Skills and Abilities :
Create a job alert for this search
Technical Support Engineer • nadiad, gujarat, in
Related jobs
)
- Promoted
Personalized Support Engineer (Technical Support with Ticketing Tool Exp)
TELUS DigitalNadiad, IN The Personalized Support Engineer (PSE) is a member of the Global Personalized support.They are responsible for handling Phone Numbers.
Technical Account Managers (TAMs.Global PSE team advocates for...Show moreLast updated: 1 day ago
- Promoted
AEM Engineer
Insight GlobalVadodara, IN Adobe Experience Manager (AEM).The team is now expanding AEM capabilities beyond web content into.This is a hands-on development role within a fast-moving team focused on building and optimizing cu...Show moreLast updated: 14 days ago
- Promoted
Technical Support Engineer
Cimpressnadiad, gujarat, in The role involves providing L1 and L2 support by monitoring and resolving infrastructure and application alerts using tools like SolarWinds and New Relic.
The candidate will coordinate with cross-fu...Show moreLast updated: 20 days ago
- Promoted
- New!
Technical Support Engineer - Immediate Joiner Only
MovateNadiād, Republic Of India, IN We are looking for enthusiastic.Tech Support / Help Desk Engineers.Service desk Support Engineer | Job Description.Highly Proficient in Spoken & Written English (B1 CEFR level).Mid Level troublesho...Show moreLast updated: 17 hours ago
- Promoted
- New!
Technical Support Engineer
CywareNadiad, Gujarat, India About Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from asse...Show moreLast updated: 15 hours ago
- Promoted
Engineer / Senior Engineer / Tech Lead (C++, Linux / QT)
eInfochips (An Arrow Company)Ahmedabad, Gujarat, India Responsible for design and development of real time embedded software / firmware on Linux Platforms.To Analyse domain specific technical or low level requirement and modification as per end customer ...Show moreLast updated: 30+ days ago
- Promoted
iSeries Engineer
Insight GlobalVadodara, IN Position : iSeries Developer / Software Engineer.Company : Insight Global Customer.Max CTC Available : 30LPA fixed Pay.MUST be able to join in 30 days or less for critical go live.Minimum of 3 years of ...Show moreLast updated: 2 days ago
- Promoted
Technical Support Engineer
Alvaria CXVadodara, IN From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge.
We blend the agility of a start-up mentality with the stability of an estab...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer
PS Fin SolutionsAhmedabad, Gujarat, India Technical Support Engineer (On-site, Ahmedabad).The ideal candidate will be responsible for providing exceptional.This is an excellent opportunity to join a dynamic, customer-focused team where you...Show moreLast updated: 2 days ago
- Promoted
- New!
Technical Support Engineer - Immediate Joiner only
MovateNadiad, Gujarat, India We are looking for enthusiastic Tech Support / Help Desk Engineers to join our team in Hyderabad.Open Positions Engineer : 1–5 years experience | 50 openings | CTC : 3 – 6.LPA Service desk Su...Show moreLast updated: 15 hours ago
- Promoted
Technical Support Engineer
ConfidentialAhmedabad, India This role reports into the Head of Product Integrity Europe function in Compression and is responsible to support the resolution of urgent technical issues across the business, including at custome...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer for a Web / Mobile application for US Company
Textellent, Inc.Anand, IN Full Time | 100% Work From Home | US Office Hours.You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineeri...Show moreLast updated: 30+ days ago
- Promoted
- New!
Anaplan- Immediate Joiners
ANP ConsultingVadodara, IN This role is ideal for an experienced Anaplanner looking to make a big impact by enhancing and optimizing.Financial Planning & Analysis (FP&A).
The candidate will play a key role in Anaplan model de...Show moreLast updated: 8 hours ago
- Promoted
Technical Support Engineer II
Aspect SoftwareVadodara, IN Job Title : Technical Support Engineer II.Shift 1 : 4 : 00 PM to 1 : 00 AM IST.Shift 2 : 10 : 30 PM to 7 : 30 AM IST.Aspect Software develops world-class Workforce Engagement Management software that empowers...Show moreLast updated: 2 days ago
- Promoted
- New!
Senior Technical Support Engineer
Trigent Software - Professional ServicesVadodara, Gujarat, India Job Role : Technical Support Engineer_Automation Platform : ServiceNow Notice Period : 30 Days (Immediate - 30 Days) Location : Hyderabad Compensation : Fixed 16 Lacs / Annual.Technical Support Engineer...Show moreLast updated: 12 hours ago
- Promoted
Technical Support Engineer
Mech-Mind RoboticsAnand, IN Support the sales strategies and customer interaction of the outside sales team.Develop and implement processes between sales and solutions engineering.
Coordinate and participate in technical demon...Show moreLast updated: 1 day ago
- Promoted
Anaplan-Immediate Joiners
ANP ConsultingVadodara, Gujarat, India Profile Summary ANP Consulting is seeking an exceptional Anaplan Professional to join our client's dynamic team.This role is perfect for an experienced Anaplanner looking to make a big impact by e...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer - sLIMS Implementation
ConfidentialVadodara, India Sun Pharmaceutical Industries Ltd.Sun Pharma) is the fourth largest specialty generic pharmaceutical company in the world with global revenues of US$ 5.
Supported by 43 manufacturing facilities, we ...Show moreLast updated: 5 days ago