Tech software Implementation Project Manager (B2B SaaS)

ConfidentialGurugram, Gurgaon / Gurugram, India

6 days ago

Job description

Role & Responsibilities

We are seeking a dynamic and detail-oriented Technical Project Manager. This is a high-impact opportunity to manage and monitor software projects across teams while also driving delivery excellence, Agile coaching, and process improvements. The ideal candidate brings experience in project management within a product or technology-driven environment, a strong understanding of Agile methodologies, and a keen interest in process governance and continuous improvement.

Project Management & Delivery Oversight

Plan and manage multiple concurrent technology projects across multiple teams.
Collaborate with teams to define project plans, timelines, and resource allocations.
Track progress using Agile tools (Jira, Confluence) and ensure timely delivery.
Generate reports and maintain dashboards on project status, risks, and timelines.
Facilitate daily stand-ups, sprint planning, and retrospectives.

Process Definition & Governance

Design and implement processes for Agile delivery, ticket management, and support workflows.

Conduct audits, spot checks, and process reviews to ensure compliance.

Identify delivery bottlenecks and drive continuous improvement.

Stakeholder Communication

Serve as the bridge between Engineering, QA, Support, and Product teams

Regularly update leadership on delivery progress, risks, and process gaps

Simplify technical progress and status for executive-level reporting

Ideal Candidate

3+ years of experience in Project Management / program management / Delivery Excellence roles within technology or SaaS organizations.

Strong understanding of Agile / Scrum practices and tools like Jira, Confluence.

Hands-on experience in any technical function (QA, development, testing, or project coordination).

Ability to lead process governance, including documentation, audits, and stakeholder alignment.

Excellent communication, analytical thinking, and stakeholder management skills.

Self-driven, highly organized, and outcome-focused.

Desirable Qualifications

Certifications such as PMP, CSM, or CMMI-related are a plus.

Exposure to process maturity models or experience contributing to CMMI audits is preferred.

Perks, Benefits and Work Culture

Competitive salary package.

Opportunity to learn from and work with senior leadership & founders.

Build solutions for large enterprises that move from concept to real-world impact.

Exceptional career growth pathways in a highly innovative and rapidly scaling environment.

Skills : cmmi,project management,management,agile,implementation experience,communication

Skills Required

Confluence, Project Management, Agile Methodologies, Jira

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Implementation Manager • Gurugram, Gurgaon / Gurugram, India