Fraud Mitigation Specialist

About Zenwork :

Zenwork is a market leader in the fintech space whose products help automate IRS tax filing processes by blending Tax expertise with technology tools. With over a decade of experience, we've empowered over 500,000 businesses and 30,000 CPA firms to navigate compliance complexities seamlessly.

The executive team at Zenwork is led by Sanjeev Singh, CEO (Ex ADP, Harvard) along with Co-Founders Ed Pratt (Ex ADP) and Rekha Singh (Ex IBM)

Backed by Spectrum Equity Partners, Zenwork has successfully raised over $163M in funding, maintaining profitability as a late-stage entity with operations in both the U.S. and India.

Role-Fraud Risk Analyst

Years of experience – 3-5 yrs.

Location-Hyderbad (WFO)

Job Description :

We are seeking a detail-oriented and analytical professional to lead and strengthen our Fraud Risk Management framework. The role involves assessing and mitigating customer and internal fraud risks, developing and implementing fraud prevention strategies, and enhancing existing controls and policies. The ideal candidate will leverage data analytics to detect anomalies, identify suspicious trends, and ensure proactive fraud detection and response.

Responsibilities :

Assess and evaluate fraud risks (Customer fraud risks and Internal fraud risks)

Draft Fraud Risk Management Program. Review existing ACAB policy and recommend changes, draft new policies (if required).

Develop and implement strategies to mitigate fraud risk, including the enhancement of existing fraud prevention measures and the development of new strategies. Review existing fraud risk internal controls, draft new controls, evaluate effectiveness of internal controls

Analyse large data sets to detect anomalies and trends related to fraud, using statistical techniques and modelling to predict potential risks

Utilize data analysis and reporting tools to identify suspicious patterns, transaction and activities indicative of fraudulent behaviour.

Maintain and optimize fraud detection system and technologies, ensuring their accuracy and efficiency

Work with cross functional teams to share insights, address issues and implement fraud prevention measures

Investigate fraud incidents, document response in compliance with legal and regulatory requirements. Keep internal and external stakeholders informed at all stages.

Work with insurance carriers to process claims in case of an incident

Continuously evaluate and enhance Fraud Risk Management Program

Work on tasks as may be assigned by Reporting Manager / Senior Leadership from time to time.

Education :

Bachelors in business or related fields, advanced degree or certifications like Certified Fraud Examiner or a CPA are a plus.