Title : Complaint Lead (US Banking Regulations)
Duration : 6-month contract with strong potential for FTE conversion or contract extensions
Location : 3 days onsite in Gurugram
Must Haves :
- 3+ years of experience in compliance, risk management, or control-related roles in financial services.
- Strong keywords to look for : complaints, investigation reports, risk management, operational risk, etc.
- Working knowledge of key U.S. banking regulations (e.g., BSA / AML, UDAAP, Reg E, Reg Z, Fair Lending, Privacy).
- Experience specifically in complaints management
Preferred :
Bachelor's degree in business, finance, law, or a related discipline.Compliance or risk certification (e.g., CRCM, CAMS, CCEP).Familiarity with issue management, risk assessments, and control testing processes.Skills Required
Aml, Risk Management, reg e , Operational Risk, bsa, Privacy, fair lending, complaints management, reg z