Talent.com
No longer accepting applications
Sales Operations Manager - Entitlement

Sales Operations Manager - Entitlement

ConfidentialGurugram, Gurgaon / Gurugram, India
5 days ago
Job description

Wood Mackenzie is the global data and analytics business for the renewables, energy, and natural resources industries. Enhanced by technology. Enriched by human intelligence. In an ever-changing world, companies and governments need reliable and actionable insight to lead the transition to a sustainable future. That's why we cover the entire supply chain with unparalleled breadth and depth, backed by over 50 years' experience. Our team of over 2,400 experts, operating across 30 global locations, are enabling customers' decisions through real-time analytics, consultancy, events and thought leadership. Together, we deliver the insight they need to separate risk from opportunity and make confident decisions when it matters most.

WoodMac.com

Wood Mackenzie Brand Video

Wood Mackenzie Values

  • Inclusive – we succeed together
  • Trusting – we choose to trust each other
  • Customer committed – we put customers at the heart of our decisions
  • Future Focused – we accelerate change
  • Curious – we turn knowledge into action

Role Purpose

Sales Operations Manager is responsible for leading and participating in operational support, ensuring product entitlement is correctly set up and maintained, and related systems are working effectively and continuing to meet the needs of the business. This team serves as key liaison between internal departments such as Research, Sales, Marketing, and Technology.

The role holder is required to build up an extensive knowledge of Wood Mackenzie's Sales operations processes, with particular focus on product and entitlement.

Main Responsibilities Manager

  • Oversight and manage the efficient flow of new product requests, changes, retirals through pipeline
  • Work closely with cross-functional teams, including Technology, Product, Operations, Sales and business teams
  • Manage daily operational support to the Sales, Finance, Legal, Contracts, Customer Organisation and wider Operations team as required
  • Pro-actively manage product road-map, including entitlement and set up and ensure key stakeholders are aware and working on actions
  • Ensure set up, testing and validation on products releases meets business requirements and quality standards
  • Acquire in-depth knowledge of business complexities and the optimal way to cater for these in the Salesforce, including understanding downstream impacts to Finance, Legal and other functions
  • Become a key Stakeholder in cross functional initiatives with Sales, Finance, Legal, Marketing, wider Sales Operations in support of wider business processes, projects and activities
  • Regularly review and maintain key documentation regarding team policies, sales processes, and requirements
  • Partner with Sales Leadership on initiatives and communications as needed
  • Deliver effective Line Management and development of the Operations (Entitlement) Team members to ensure the team are performing at expected levels
  • Ensure the team remains adequately resourced to support the business
  • About You

  • Experience managing teams
  • Experience within an operations environment (processes, projects, systems use and improvement, Sales data). Note : Building up a detailed knowledge of Sales Operations processes is key in delivering the right outcomes across the role.
  • Strong working knowledge of entitlement or license management platforms (e.g. Salesforce, ServiceNow, Jira)
  • Previous experience of providing and driving best-practice operational support
  • Ability to partner with demanding stakeholders and time critical work
  • Able to self-prioritize and manage work with rigor to high standards;
  • Able to follow process and produce quality deliverable independently
  • Attention to data quality and proactively seeks process optimization
  • Ability lead and influence others effectively
  • About Wood Mackenzie

  • Wood Mackenzie is the global data and analytics business for the renewables, energy, and natural resources industries. Enhanced by technology. Enriched by human intelligence. In an ever-changing world, companies and governments need reliable and actionable insight to lead the transition to a sustainable future. That's why we cover the entire supply chain with unparalleled breadth and depth, backed by over 50 years' experience. Our team of over 2,400 experts, operating across 30 global locations, are enabling customers' decisions through real-time analytics, consultancy, events and thought leadership. Together, we deliver the insight they need to separate risk from opportunity and make confident decisions when it matters most.
  • Expectations

  • Build and maintain impactful relationships beyond our team
  • Strong communication skills with ability to present clear information
  • Ability to make timely decisions and take action
  • A high level of attention to detail
  • Good organisation and time management skills, with the ability to work autonomously
  • Ability to elicit stakeholder requirements
  • Confident, self-motivated, professional, proactive, and entrepreneurial
  • We are a hybrid working company and the successful applicant will be expected to be physically present in the office at least 2 days per week to foster and contribute to a collaborative environment, but this may be subject to change in the future. While this is expected to be a full-time role, part-time or flexible working arrangements will be considered

    Wood Mackenzie Values

  • Inclusive – we succeed together
  • Trusting – we choose to trust each other
  • Customer committee – we put customers at the heart of our decisions
  • Future Focused – we accelerate change
  • Curious – we turn knowledge into action
  • WoodMac.com

    Wood Mackenzie brand video

    Equal Opportunities

    We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at www.eeoc.gov

    If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process.

    Skills Required

    Salesforce, Servicenow, Jira

    Create a job alert for this search

    Operation Manager • Gurugram, Gurgaon / Gurugram, India

    Related jobs
    • Promoted
    Operations Manager

    Operations Manager

    EmbergritDelhi, IN
    Founding D2C Operator (Operations & Automation).We are Embergrit, a new D2C brand on a mission to build the next iconic men's grooming brand in America. Our philosophy is "Quiet Confidence" , a blen...Show moreLast updated: 19 days ago
    • Promoted
    Operations Manager

    Operations Manager

    Payomatix Technologiesdelhi, delhi, in
    Payomatix Technologies is a fast-growing fintech SaaS platform focused on transforming digital payments and financial infrastructure for businesses. We empower enterprises with seamless, secure, and...Show moreLast updated: 1 day ago
    • Promoted
    Sales and Operations

    Sales and Operations

    LumeHausNoida, Uttar Pradesh, India
    LumeHaus is a premium Home Decor brand specializing in modern and minimalistic lighting solutions.Our meticulously designed and high-quality lamps are crafted to inspire joy, transform spaces, and ...Show moreLast updated: 1 day ago
    • Promoted
    Relationship Manager- (Institutional Sales) PMS & AIF

    Relationship Manager- (Institutional Sales) PMS & AIF

    Nippon India Mutual FundDelhi, IN
    The position is responsible for prospecting and selling AIF products to High-Net-worth Individuals through direct sales efforts and third-party distributors, focusing more upon Institutional sales....Show moreLast updated: 1 day ago
    • Promoted
    Operations Manager

    Operations Manager

    ConfidentialFaridabad, Haryana, India
    We’re Hiring : Manager – Operations (Apparel / Knitwear Manufacturing) Location : Faridabad | Immediate Joiner Preferred Salary : 7- 9 LPA Max We’re looking for a technically sound and dy...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Sell-Side Manager [T500-21310]

    Sell-Side Manager [T500-21310]

    Talent500Delhi, IN
    Talent500 is hiring for one of its clients.Careem is the internet platform for the greater Middle East region.A pioneer of the region's ride-hailing economy, Careem is expanding services across its...Show moreLast updated: 15 hours ago
    • Promoted
    Business Operations Manager

    Business Operations Manager

    EC-CouncilNoida, Uttar Pradesh, India
    Job Title – Business Operations Manager.EC-Council is the world’s largest cyber security technical certification body.We operate in 145 countries globally and we are the owner and developer of vari...Show moreLast updated: 11 days ago
    • Promoted
    Operations Manager (Remote)

    Operations Manager (Remote)

    Jet Stream Ent.Delhi, IN
    Remote
    Are you a highly experienced, results-driven professional with a proven track record in .This critical, high-impact role requires a person who is adept at getting things done efficiently and effect...Show moreLast updated: 1 day ago
    • Promoted
    Operations Manager- Salon Chain

    Operations Manager- Salon Chain

    Billu Salon AppNoida, Uttar Pradesh, India
    As a tech-enabled, integrated platform, Billu Salon App addresses the omni-dimensional challenges and requirements of the beauty and wellness industry. We partner with businesses nationwide to suppo...Show moreLast updated: 1 day ago
    • Promoted
    Operations Manager

    Operations Manager

    theprintspaceGhaziabad, IN
    We are seeking a dynamic candidate with experience in industries such as logistics, manufacturing, or e-commerce.Theprintspace is a global leader in social commerce for the art community.We provide...Show moreLast updated: 12 days ago
    • Promoted
    • New!
    Business Manager - Sales

    Business Manager - Sales

    Livspacegurgaon, haryana, in
    In the role of a Business Manager - Sales, you will be required to own the sales funnel & drive sales closure.You will need to achieve sales target on projects month on month through a team of 6 to...Show moreLast updated: 11 hours ago
    • Promoted
    Operations Manager - Tech Sales PPC (USA)

    Operations Manager - Tech Sales PPC (USA)

    asiaglobleservicesNoida, Uttar Pradesh, India
    We are seeking a dynamic and result-oriented.Operations Manager – Tech Sales.The ideal candidate will be responsible for driving sales performance, training the team, achieving targets, streamlinin...Show moreLast updated: 14 days ago
    • Promoted
    Sell-Side Manager [T500-20181]

    Sell-Side Manager [T500-20181]

    Talent500Delhi, IN
    Talent500 is hiring for one of its clients : .Careem is the internet platform for the greater Middle East region.A pioneer of the region's ride-hailing economy, Careem is expanding services across it...Show moreLast updated: 15 days ago
    • Promoted
    Operations Manager

    Operations Manager

    Nouveaux Talentsdelhi, delhi, in
    We’re Hiring : Operations Manager – Energy Events.Industry : Exhibitions & Conferences.Are you passionate about delivering exceptional large-scale events?. Do you thrive in a fast-paced environment wh...Show moreLast updated: 1 day ago
    • Promoted
    Lead Sales Operations

    Lead Sales Operations

    AppZenDelhi, India
    About Us : AppZen is the leader in autonomous spend-to-pay software.Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organ...Show moreLast updated: 19 days ago
    • Promoted
    • New!
    Zonal Operations Manager

    Zonal Operations Manager

    K12 Techno Services Pvt. Ltd.faridabad, haryana, in
    Job Title : Zonal Operations Manager (ZOM).We are India's leading chain of K-12 schools, managing 125+ campuses nationwide. Our mission is to provide quality education and holistic development opport...Show moreLast updated: 11 hours ago
    • Promoted
    Assistant Manager Sales Operations

    Assistant Manager Sales Operations

    Interview Kickstartfaridabad, haryana, in
    Interviews can be hard, especially at top tech companies like Google, Facebook, and Netflix.Many candidates fall short simply because they aren’t adequately prepared. Our acclaimed courses specialis...Show moreLast updated: 1 day ago
    • Promoted
    Business Operations Manager

    Business Operations Manager

    SotbellaNoida, Uttar Pradesh, India
    Senior Manager – Data & Operations.Shift Timing : 3 : 30 PM - 12 : 30 AM.Senior Manager (Data & Operations).The ideal candidate will combine analytical expertise with strategic merchandising leadership,...Show moreLast updated: 1 day ago