Customer Engagement Executive

Company Description

Makhana.com, a division of Madhubani Makhana Pvt Ltd, is one of the largest Makhana manufacturers in Bihar. We specialize in the supply of top-quality raw and roasted Makhana in bulk. With nearly 90 years of experience, we have pioneered the development of Makhana as an organic food source. Our commitment to consistent quality, ethical business practices, and deep understanding of the Makhana marketplace has made us the preferred choice for manufacturers and wholesalers globally.

Role Description

This is a full-time, on-site role for a Sales Executive (Telecaller) located in Noida. The Sales Executive will be responsible for making outbound calls to potential customers, addressing customer inquiries, and maintaining records of customer interactions. The role requires following up with leads, helping to close sales, and providing exceptional customer service. Additional tasks include reaching out to clients, handling telemarketing activities, and supporting the sales team in achieving targets.

Qualifications

• Excellent communication and interpersonal skills
• Proficiency in telecalling, telemarketing, and sales tactics
• Ability to handle customer inquiries and provide exceptional service
• Experience with CRM software and maintaining detailed records
• Strong organizational skills and ability to meet sales targets
• Experience in the food industry or wholesale sector is a plus
• Ability to work independently and as part of a team
• Bachelor&aposs degree in Business, Marketing, Communications, or related field

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Skills Required

Telecalling, Telemarketing, Customer Service, crm software