This job offer is not available in your country.
Head of Retail Operations
ConfidentialDelhi, India8 days ago
Job descriptionMaintain the stability and reputation of the store by complying with legal requirements Maintain operations by initiating, coordinating, and enforcing retail operational policies and procedures manual Implement and maintain retail operational policies and procedures to incorporate a sales plan, cost control, shrinkage management and reduction, audit compliance and people management Contribute to future development at strategic and operational level Plan, identify, communicate, and delegate key responsibilities and practices to the store management team to ensure smooth flow of retail operations Oversee maintenance of floor standards in terms of furniture, fixtures, equipment. Achieve financial objectives by preparing budgets, scheduling expenditure, analysing variances, and initiating corrective actions Maximise sales and profitability for the company Set monthly targets through Annual Operating Plan Update forecast results Ensure store operations requirements are fulfilled to include scheduling, assigning employees, follow up on work results Maintain store staff by assisting in recruitment, selection, orientation, and training Maintain store staff results by coaching, counselling, disciplining, planning, monitoring and appraising job results Align store operations management team on Sales targets. Develop the sales staff and support areas to optimize sales and profits Create and develop a coaching culture as well as promoting an environment that promotes diversity Build conducive environment to control employee attrition. Lead the store team to deliver a profitable business Ensure staff have a high level of customer awareness and product knowledge Liaise with Training Department to develop and manage the company's sales and product training programmes Review merchandise activities, determining additional sales promotion, authorization stock clearance and studying trends. Market merchandise by studying advertising, sales promotions, display plans, analysing operating and financial statements for profitability ratios Secure merchandise by implementing security systems and measures Set the highest international merchandise standards Liaise with Buying department to ensure range and stock levels are consistent with business requirements Identify current and future requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements Take account of customer's needs and shopping habits and competitor activity Use a range of internal and external information data to initiate business changes and create a customer focused culture Partnering in marketing strategy changes by reviewing seasonality and recency. Stakeholder management with Customs, CISF, BCAS and other Government agencies. 18 - 20 Years, out of which last 3 years heading Retail Operations of progressively responsible luxury retail company Currently heading retail of multi-million turnover business Graduate (any stream) / Postgraduate
Head of Retail
Location - Delhi
CTC - 90 LPA
Job Purpose
The role of Head-Retail requires the management of the day-to-day retail operations effectively and efficiently ensuring achieving sales KPIs in line with Annual Operating Plan, training and developing personnel and ensuring the security of stock, cash, property and equipment.
Principal Responsibilities
A. Sales
- Increase sales in line with the Annual Operating Plan to maximise profitability while reducing costs through well managed operational controls
- Achieve sales targets, Average Transaction Value (ATV), Spend Per Passenger (SPP), Average Selling Price (ASP), Unit Per Transaction (UPT) in line with the Annual Operating Plan
- Drive sales and retail improvements through analysis and support
- Propose measures to improve operational performance
- Ongoing review of sales results versus targets and budget
B. Operations
C. Financial
D. Staff
E. Merchandise
F. Customers
G. Marketing
H. General
Knowledge, Qualifications, Experience & Skills Experience
Education & Qualifications
Show more
Show less
Skills Required
operational controls, Stakeholder Management
Create a job alert for this search
Head Of Retail • Delhi, India
Related jobs)
About Us : At Qrate, we specialize in delivering customized consulting services that support our clients in achieving their goals.
We provide comprehensive solutions, services, and tools for project ...Show moreLast updated: 19 days ago
- Promoted
City Head
UNISON INTERNATIONAL CONSULTING (The Recruitment Company)Delhi, India, India We are looking for a dynamic and result-driven.The role requires a strategic leader with proven expertise in managing large-scale commercial sales teams, driving revenue growth, and building relati...Show moreLast updated: 2 days ago
- Promoted
Head of Technical Services
SOFARdelhi, delhi, in Established in 2013 in China, SOFARSOLAR owns around 2000 employees globally and more than 10 subsidiaries in Germany, Poland, Netherlands, UK, Australia, India, Italy, Brazil, Singapore, Japan etc...Show moreLast updated: 30+ days ago
- Promoted
Head of Partnerships
ConfidentialNoida, India We are looking for a dynamic and strategic Head of Partnerships to drive and scale Hack2skill's ecosystem of industry, academic, and community collaborations.
The ideal candidate will have a strong ...Show moreLast updated: 8 days ago
- Promoted
Head of Operations
JSW Sports Pvt LtdDelhi, India, India Ltd is looking for a Head of Operations.Lead the planning and execution of all home match operations, including venue readiness, accreditation, security, and hospitality.
Oversee hospitality, securi...Show moreLast updated: 3 days ago
- Promoted
Regional Business Head
Impetus Career ConsultantsGreater Delhi Area, India Responsible for driving profitable growth of the Lease Rental Discounting / Developer Finance Business within a designated geographical zone from developers.
This role will involve managing relationsh...Show moreLast updated: 6 days ago
- Promoted
Head of Operations
MulltiplyNoida, Uttar Pradesh, India Mulltiply is committed to driving efficiency and growth across teams, fostering a culture of collaboration and innovation.
We are looking for a Head of Operations to join the leadership team at Mull...Show moreLast updated: 16 days ago
- Promoted
Business Head
GHANSHYAM DAS KOTAWALANew Delhi, Delhi, India We are seeking a dynamic and driven.The ideal candidate is not only a.P&L and building a brand that stands for excellence, elegance, and exclusivity.
Lead the setup of the business, from concept to ...Show moreLast updated: 30+ days ago
- Promoted
Head of Application Demand & Operations
ConfidentialGurgaon / Gurugram Operational Day to Day Management including ensuring consistent and effective execution of Incident, Problem and Change Management processes.
First escalation point for Service Management and coordi...Show moreLast updated: 17 days ago
- Promoted
Sales Head
ConfidentialNoida, India Estatex Landbase is a Property Management Company dedicated to advising and assisting clients in selecting the right investment options to maximize their returns.
Incorporated 8 years ago with exten...Show moreLast updated: 8 days ago
- Promoted
Head of Sales Strategy and Operations (India)
THCD LimitedNew Delhi, Delhi, India Drive business growth by developing and optimizing sales operations.Manage day-to-day operations, ensuring top-tier sales performance and cost efficiency.
Design and implement sales strategies to ma...Show moreLast updated: 15 days ago
- Promoted
Head of Operations - Mobile Manufacturing
ConfidentialNoida, Delhi, Delhi NCR Oversee daily operations of the mobile manufacturing plant including assembly, testing, packaging, and logistics.Ensure production targets are met in line with business goals and market demand.Impl...Show moreLast updated: 11 days ago
- Promoted
Area Operations Head - GZB
ConfidentialGhaziabad, India Area Operations Head ( Assistant Manager-Operations).Responsible for ensuring timely and profitable delivery of shipments to customers through effective management of service center operations &am ...Show moreLast updated: 8 days ago
- Promoted
Head of Operations
ConfidentialGurgaon / Gurugram We are looking for a dynamic and experienced .This role is key to ensuring smooth store functioning, operational excellence, and exceptional customer experience across all locations.The Head of Ope...Show moreLast updated: 8 days ago
- Promoted
Head of Retail
ConfidentialDelhi, India Established in 2008, Fennel Living Pvt Ltd is renowned for creating unforgettable spaces with its carefully curated luxury lifestyle products.
We source high-end furniture and home décor from across...Show moreLast updated: 8 days ago
- Promoted
Head of Inside Sales
ConfidentialGurugram, Gurgaon / Gurugram, India The Head of Inside Sales at Xebia will be responsible for leading and driving the inside sales function, with a primary focus on IT services sales.
This leadership role requires a strategic thinker ...Show moreLast updated: 8 days ago
Head of Operations
Qrate Solution Private LimitedDelhi, DL, inQuick Apply
- Promoted
General Manager - Finishing Head
ConfidentialGurgaon / Gurugram Recruit, hire, and train finishers to ensure a skilled and motivated workforce.Provide leadership, coaching, and performance management to the team.
Foster a positive and collaborative work environm...Show moreLast updated: 30+ days ago
- Promoted
Head of Sales
AviateMeerut, IN At Humantic AI, our mission is to humanize the internet.Our product is at the cutting-edge of AI, Psychology and large-scale data.
We believe that we have an opportunity (and even a responsibility) ...Show moreLast updated: 14 days ago