CIBOP / Investment Banking

Principal Accountabilities

Service Delivery

• Monitor the timely and accurate receipt of client and investor communications via fax and email .
• Ensure all investor activities and transactions are processed promptly and in full compliance with fund documentation, anti-money laundering (AML) requirements, statutory regulations, and internal policies.
• Open new investor accounts ensuring all due diligence and KYC / AML documentation requirements are satisfied.
• Accurately process investor subscriptions, redemptions, and transfers as per fund guidelines and regulatory standards.
• Handle follow-up queries from investors in a professional and timely manner, escalating issues when necessary.
• Respond to routine email and fax queries from investors and fund managers in a prompt and courteous manner .
• Deliver accurate and timely investor communications such as statements, contract notes, and other relevant documentation.

Regulatory and Policy Compliance

Preferred Qualifications and Skills

Skills Required

Service Delivery