No longer accepting applications
Operations Lead
ekincareVadodara, IN6 days ago
Job descriptionLead and monitor the onsite team to ensure timely and error-free campaign execution. Ensure smooth execution of multiple campaigns across PAN India. Achieve monthly utilisation targets and manage 350–500 campaigns. Build and maintain relationships with partners and vendors for on-time execution. Oversee vendor management, including pricing and performance. Ensure customer experience standards and drive NPS improvements. Handle escalations and provide performance analysis and reports to senior management. Bachelor’s degree (MBA preferred). 3–6 years of experience in operations, field execution, or vendor management. Strong leadership, stakeholder management, and negotiation skills. Ability to manage high-volume operations and tight timelines. Proficiency in Excel / Google Sheets and reporting. Be part of a winner – A Series B-funded, high-growth startup with patented technology, trusted by 1000+ companies across industries. Shape the future of health-tech – Work on cutting-edge solutions in one of the fastest-growing domains. High-impact role – Direct exposure to top management, influencing strategy and outcomes. Thriving in a dynamic, flat-hierarchy environment with a “fast fail, fast learn” culture that empowers experimentation and rapid iteration. Career acceleration – ESOPs, attractive performance-based incentives, and the possibility of multiple promotions within a year. Empowered environment – Dynamic startup culture, flat hierarchy, and a “fast fail, fast learn” approach. Holistic growth – 360-degree appraisal process and learning opportunities beyond your function. Well-being matters – Comprehensive medical benefits and fitness perks, including gym, yoga, Zumba, and more.
The Operations Lead will manage end-to-end onsite campaign execution across PAN India, lead the operations team, ensure strong vendor relationships, and drive customer satisfaction and meet performance standards.
Designation : Operations Lead.
Location : Hyderabad (WFO)
Success Metrics :
- 60%+ Monthly Utilisation across all campaigns.
- 350–500 Campaigns Successfully Executed per month.
- Minimum 50% NPS, with a target to achieve 75% NPS.
- On-time service delivery with SLA adherence above 95%.
- Reduction in Escalations month-over-month.
- Cost Efficiency achieved through effective price negotiation.
Key Responsibilities :
Qualifications & Skills :
At ekincare, we are not just building a product — we are redefining how India experiences corporate healthcare. This is an opportunity for high-caliber professionals who want to create meaningful impact at scale and fast-track their careers.
If you are serious about your career and ready to operate at the top of your game, ekincare is where you belong.
Create a job alert for this search
Operation • Vadodara, IN
Related jobs
Pranissa is a top-tier wellness and longevity platform connecting individuals with exceptional Wellness and longevity destinations, evidence-based wellness resorts, and age-defying experiences worl...Show moreLast updated: 30+ days ago
- Promoted
Team Lead
ALTISOURCE BUSINESS SOLUTIONS PRIVATE LIMITEDVadodara, IN Willing to work in night shift.Lead the property inspection operations in a multi-client environment ensuring adherence to service level agreements and quality standards.
Track team perfoJob Descrip...Show moreLast updated: 6 days ago
- Promoted
Revenue Operations Manager
XshoreNadiad, IN We are seeking a data-driven and process-oriented.Revenue Operations Manager (RevOps Manager).CRM and email automation initiatives at Xshore.
This role is at the heart of our go-to-market operations...Show moreLast updated: 10 days ago
- Promoted
Operations Lead
Flock AINadiad, IN Flock is building the future of 1 : 1 personalized commerce.We're a venture-backed AI-powered visual commerce partner built specifically for the retail industry.
Our platform creates lifelike AI-gener...Show moreLast updated: 6 days ago
- Promoted
Lead – People Operations
Chargebeenadiad, gujarat, in Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses.Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to ...Show moreLast updated: 12 days ago
- Promoted
Team Lead Lien Ops
People First ConsultantsVadodara, Gujarat, India Team Leader – Managing your team effectively to achieve desired and optimum utilization of resources.Ensuring team member productivity.
Ensuring team member productivity work accuracy and effe...Show moreLast updated: 30+ days ago
- Promoted
Cluster Lead
ConfidentialVadodara, India Acting as the steward of the facility.Serving as the backbone of the facility, you'll sit at the bottom of a wide range of responsibilities, from managing contracts to keeping the day-to-day operat...Show moreLast updated: 19 days ago
- Promoted
Director, Data Operations
ConfidentialVadodara, India Role : Director, Data Operations.This role is both a delivery anchor and a transformation agent—ensuring operational excellence today while designing and implementing the intelligent, scalable opera...Show moreLast updated: 11 days ago
- Promoted
Team Leader - Operations
ConfidentialVadodara Manage Voice process team s KRA goals and target achievement.Share Scorecard within the team and enable individual awareness on their KRA goals, targets, and their current stand.Arrange team meetin...Show moreLast updated: 30+ days ago
- Promoted
Lead ETL ODI
Vienna ConsultancyVadodara, IN We are seeking a skilled and experienced Data Integration Specialist with over 9 years of experience in designing and developing data solutions using Oracle Data Integrator (ODI).The ideal candidat...Show moreLast updated: 2 days ago
- Promoted
Operations Team Lead
TPnadiad, India Be responsible for the team’s overall performance.Should have upselling Background.Take care of Attrition, Shrinkage, CSAT, Quality, FCR, NPS.
Resolve queries in exceptional situations and escalate ...Show moreLast updated: 1 day ago
- Promoted
- New!
Operations Lead
ekincarenadiad, India PAN India, lead the operations team, ensure strong vendor relationships, and drive customer satisfaction and meet performance standards.
Monthly Utilisation across all campaigns.Campaigns Successful...Show moreLast updated: 18 hours ago
- Promoted
Partner Success Operations Analyst - 50821
TuringNadiād, Republic Of India, IN Based in San Francisco, California, Turing is the world’s leading.AI labs and a trusted partner for global enterprises deploying advanced AI systems.
Turing supports customers in two ways : first, by...Show moreLast updated: 6 days ago
- Promoted
Lead Engineer
HyqooNadiad, IN Design, deploy, and manage AWS cloud infrastructure, including EC2 instances, S3 buckets, VPCs, RDS databases, and Lambda functions.
Assist in the design, implementation, and maintenance of backup, ...Show moreLast updated: 10 days ago
- Promoted
Full-Stack Lead Developer High End Wellness Hospitality(Equity Only - Remote) Worldwide
PranissaVadodara, INRemote
- Promoted
Director Operations - AI-Powered Global Tech Startup
SkillsCapitalAnand, IN We are a high-growth startup revolutionizing how companies access top-tier tech talent.Our proprietary AI / ML / NLP-powered Talent Cloud and Blockchain-based vetting engine enable global clients to hi...Show moreLast updated: 9 days ago
- Promoted
APAC AWS Alliance Lead
SoftwareOneNadiad, IN SoftwareOne focuses on developing and strengthening strategic alliances with AWS and other relevant ISV partners.This position requires establishing and maintaining strong relationships with key st...Show moreLast updated: 12 days ago
- Promoted
India Logistics Operation Lead
ConfidentialVadodara, India This position is essential for managing and coordinating the flow of goods, materials, and resources across the supply chain—from procurement or production to final distribution and delivery.Its pr...Show moreLast updated: 19 days ago
- Promoted
Team Lead Operations (BPO / KPO US HEALTHCARE)
ConfidentialVadodara, India Team Lead Lien-Operations - BPO / KPO US HEALTHCARE Background experienced Candidates ONLY.POSITION REPORTS TO : OPERATIONS MANAGER.
POSITION LOCATION : VADODARA, INDIA (On-Site).Budget : 6,20,000 - 8,50...Show moreLast updated: 19 days ago