Implementation Lead - Salesforce / MS Dynamics 365

Role : Salesforce / MS Dynamics Implementation Lead

Location : Bengaluru, India (Remote - Initially)

Workplace Type : Remote (Transitioning to the Role :

Seeking an Implementation Lead with 8+ years of experience in SAAS product implementation, particularly with Salesforce or Microsoft Dynamics. The role involves managing and mentoring a team of implementation managers and consultants, driving the implementation strategy, ensuring successful delivery of software solutions, and achieving high customer satisfaction.

The Lead will be responsible for managing project risks, resource allocation, and providing strategic direction throughout the implementation lifecycle.

The ideal candidate must have a strong background in enterprise software, leadership, and cross-functional collaboration, with the ability to engage with C-suite executives to align project expectations. Excellent communication and client interaction skills are a must, along with proficiency in client engagement and managing complex integration Have :

• Strong communication skills
• Experience in Salesforce and Microsoft Dynamics
• Experience with ERP systems
• Experience in ETL / Integration
• Proficiency in SQL
• Familiarity with SaaS
• Expertise in integration
• Enterprise software background
• Experience handling global customers
• SaaS product implementation
• Must be from a Tech background
• SaaS-based IT software development and cloud-based software company to have :
• Experience integrating Salesforce or Microsoft Dynamics with advanced systems like NetSuite, Business Central, or F&O.
• Familiarity with QuickBooks or other financial software integrations.
• Expertise in managing multi-functional teams across global locations.
• Advanced proficiency in presenting and aligning strategies with C-suite stakeholders.
• Proven experience in mitigating project risks and driving smooth transitions to support teams.
• Knowledge of formulating proposals for new systems, procedures, or processes.
• Background in acting as a liaison to resolve subsidiary management issues.

(ref : hirist.tech)