Who are we looking for?
Designation : Technical Lead ( Zoho)
Experience Range : 5+ years
What is the work?
- Design, configure, and customize Zoho applications, including Zoho CRM, Zoho Creator, Zoho Books, Zoho Desk, Zoho Projects, and other Zoho One modules.
- Develop custom functions, scripts, workflows, and automation using Deluge scripting.
- Create custom modules, fields, and reports to meet business requirements.
- Engage with clients to understand their business needs, pain points, and goals.
- Translate requirements into comprehensive technical solutions using Zoho tools and
integrations.
Recommend best practices for Zoho architecture, module design, automation flows, and API integration.Prepare solution documents, process flows, and system architecture diagrams for clientapproval.
Build and maintain API-based integrations between Zoho and third-party applications (e.g.,ERP, payment gateways, e-commerce platforms, marketing automation tools).
Utilize Zoho Flow, webhooks, and custom scripts for automation and data synchronization.Troubleshoot integration issues and optimize for performance.Conduct requirement gathering sessions, demos, and solution presentations with clients.Serve as the primary technical point of contact during Zoho implementation projects.Provide training and onboarding sessions for client teams on implemented solutions.Maintain proactive communication to manage expectations, timelines, and deliverables.Analyze existing workflows and recommend automation solutions to improve efficiency.Implement advanced automation for lead management, sales tracking, customer support,and reporting.
Oversee data migration, cleansing, and mapping during new module setup or integrationprojects.
Ensure data accuracy, integrity, and compliance with relevant regulations.What skills and experience are we looking for ?
Experience : 5+ years of hands-on Zoho development experience (Zoho CRM, Zoho Creator, Zoho One suite).Expert in Deluge Script and Zoho APIs.Strong knowledge of Zoho Flow, Zoho Analytics, and integration tools.Solid understanding of REST APIs, webhooks, JSON, and XML.Familiarity with JavaScript, HTML, CSS for advanced customization.Proven experience in client-facing roles for technical solutioning and delivery.Strong problem-solving skills and ability to convert business needs into technical solutions.Excellent communication and presentation skills.Should be hands on as well as be able to guide junior resources with respect to projectexecution.
Zoho Certified Developer certification.Must have used various connectors like Zapier, Make, n8n available as part of solutioning.Knowledge of database concepts and SQL.Exposure to Agile project management methodologies.(ref : hirist.tech)