Technical Product Analyst (Sr. ARCS) [T500-20074]

About McDonald’s :

One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Technical Product Analyst (Sr. ARCS)

This opportunity is part of the Global Technology Enterprise Products & Platforms (EPP) Team, focused on

Enterprise Performance Management (EPM) Accounts Reconciliation Cloud (ARCS) product area , where our vision is to Always be a... people led, product centric, forward-thinking & trusted technology partner.

The Technical Product Analyst supports the Technical Product Management leadership in technical / IT related delivery topics (e.g., trade-offs in implementation approaches, tech stack selection) and provides technical guidance for developers / squad members. Manages the output (quality and efficiency) of internal / external squads to ensure they are delivering to the standards required by McD. Participate in roadmap and backlog preparation. Builds and maintains technical process flows and solution architecture diagrams on Product level. Leads acceptance criteria creation and validation of development work. Supports hiring and development of engineers. Will also act as a technical developer to assist development team. This position reports to the Technical Product Manager.

Who we are looking for :

Responsibilities & Accountabilities :

Product roadmap and backlog preparation

In partnership with the TPM, participate in roadmap and backlog prioritization, providing technical perspectives towards translating Epic into user stories for the Develop team to work on, as well as backlog refinement processes.

Analyze existing business processes, workflows, and systems to identify inefficiencies, bottlenecks, and opportunities for improvement.

Build and update documents required as part of the product development lifecycle, in close coordination with product, technical and business teams (business & functional requirements for feature development, functional test scripts, and process documents).

Create detailed requirements documents, user stories, use cases, and acceptance criteria to guide the development and implementation of technology solutions. Ensure that requirements are clear, comprehensive, and aligned with business goals.

Agile ceremonies :

Attend all product team ceremonies and act as leader of the Software Development Engineers

Technical solutioning and feature development / releases :

Works with boundary and integration systems to troubleshoot and mitigate any source / destination issues and requirements.

Work and support with Business Users and Product Teams on Incident Management / Request Management / Problem Management / Change Management and Knowledge Management.

Analyze Patches and plan patch deployment activities.

Review and prioritize defects impacting customers.

Serve as a point-person for product questions and be able to dig deep into problems to help find a solution.

Working on market requirements, designing solutions, assessing technical issues and working on resolutions with Team.

Collaborate with other technology teams including internal teams, service provider and vendors. Ensure application service levels are maintained as per agreed standards.

Accountable for the deployment of new features including QA, push to production and defect remediation. Ensure code development is in line with the architectural, quality and security standards and best practices.

Maintain documentation standards for all software and lead acceptance criteria validation of development work.

Ensure product delivery is done to a high standard with high performance across latency and scalability, extensibility, and security.

Qualifications :

Basic Qualifications :

Bachelor’s degree in computer science or engineering.

5+ years of ARCS technical analyst experience.

Knowledge of Agile software development process including application of Agile techniques and delivery practices and promoting adoption of Agile methodologies to secure outcome-driven mindset in product teams.

Experience working collaboratively with business partners to drive outcomes and solve complex technical challenges

Excellent interpersonal, written, and verbal communication skills with the ability to understand business requirements and translate them into technical roadmaps.

Ability to grasp technical concepts quickly, solid ability to translate technical verbiage into easily understandable language.

Solid grasp of the software development lifecycle and Agile development practices

Ability to contribute as a hands -on technologist when the need arises (e.g. writing and debugging scripts, setting up GitHub repos, troubleshooting issues with servers and prototypes).

Experience applying data to make informed business decisions, and facilitate continuous improvement

Positive thinking skills that include creating a safe environment to learn, challenge, accept risk taking and a willingness to be wrong

Experienced testing background with a high attention to detail is desirable.

Preferred Qualifications :

Experience implementing ARCS from design, configuration, data integration, and testing

Sound knowledge on ARM / ARCS including Reconciliation Compliance & Transaction Matching

Functional knowledge of Finance / accounting and account reconciliation is a must

Knowledge and experience working with a consolidation tool and general ledger is a plus

Oracle Technical certifications preferred.

Strong technical debugging skills

Proficiency in SQL, data integration tools, and scripting languages.

Experience in Creating and maintaining detailed requirements, technical documentation, including architecture diagrams, configuration guides, and user manuals.

Strong analytical skills and the ability to solve complex Business challenges related to lease and financial integration.

Excellent communication and stakeholder management skills, with the ability to engage both business and IT teams.

Fundamental understanding of Oracle Cloud ERP and areas such as : Oracle API’s, SQL, XML, PLSQL, OTBI / BIP / FRS reports, FBDI, ADFDI, BPM workflows, BI Extract for FTP, Integration and Personalization, Oracle Fusion Data Intelligence (FDI).

Understanding of ESS Jobs, OM Extensions, Flex Fields (DFF, EFF, KFF), Lookups, Value sets, and Fusion Apps functional setup manager configurations.

Experience working in product-centric organizations and / or product owner certification.

Experience with JIRA and Confluence tools.

Experience in implementing and managing IT General Controls (ITGC) to ensure SOX compliance.

Experience in DevOps, Security and Systems Performance desirable.

Foundational expertise in security : security standards, SSO, SAML, OAUTH, etc.

Understanding of Cloud architecture and Oracle cloud security.

Knowledge of Oracle ERP Cloud Finance modules – Payables, Receivables, Fixed Assets, General ledger, is a plus.

Experience with cybersecurity experts to ensure that systems are resilient against cyber threats and comply with relevant regulations and standards is desirable.

Work location : Hyderabad, India

Work pattern : Full time role.

Work mode : Hybrid.

Additional Information :

McDonald’s is committed to providing qualified individuals with disabilities with reasonable accommodations to perform the essential functions of their jobs. McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

McDonald’s Capability Center India Private Limited

(“ McDonald’s in India ”)

is a proud equal opportunity employer and is committed to hiring a diverse workforce and sustaining an inclusive culture. At McDonald’s in India, employment decisions are based on merit, job requirements, and business needs, and all qualified candidates are considered for employment. McDonald’s in India

does not discriminate based on race, religion, colour, age, gender, marital status, nationality, ethnic origin, sexual orientation, political affiliation, veteran status, disability status, medical history, parental status, genetic information, or any other basis protected under state or local laws.