Team Leader - Order Management

Key Responsibilities and Accountabilities :

• Ensure high quality Order Booking Process in coordination with Sales, Bid, Finance and other Cross Functional Teams.
• Development, delivery, and implementation of day-today operational processes to execute orders, project delivery and response to queries within defined service levels.
• Responsible for complete Revenue planning, sales forecast, Inventory Planning and project execution.
• Closely work with SCM, Project team, custom clearing agents and Freight Forwarders to ensure timely delivery of equipment to customers as per the orders in accordance with relevant Rules & Regulations.
• Inventory Planning - Demand management and forecasting, deployment planning across multi products and locations to ensure customer demands are met.
• Collaborate with sales, operations, customers, and service teams. Work with finance, sales, and factory / plant to determine best delivery plan.
• Closely work with Sourcing on Non-listed Items procurement and deliveries.
• Business process reporting and metrics function at daily, weekly, and monthly basis.
• Manage daily revenue management and report progress and achievement.
• Manage metrics to capture operational productivity focused on business volume, business value and velocity of operational execution.
• Plan and execute monthly business reviews to report progress and providing insight into operations.
• Responsible for Delivery Management - On-going Backlog management and forecast monitoring.
• Responsible for Billing Management - Quote follow up and proactive billing management process.
• Understand the business needs and drive the team to present meaningful and accurate reports and dashboards
• Extract, control and analyze data. Recognize trends and form conclusions. Format and present data graphically in charts / tables. Interpret and report on operational performance to management.
• Identifies areas of concerns and opportunities for performance improvements.
• Responsible for funnel management, Net promoter score and quality management.
• Ensure weekly review with stake holders such as Sales heads, Project leads, Bid and Factory for advance planning of material for Projects.
• Ensure Zero order booking error.
• Ensure order accuracy and efficiency.
• Ensure 100% Compliance on audit.
• Ensures internal and external customer satisfaction through the effective execution of customer orders.
• Personally, attend customer complaints / concerns requiring closer scrutiny and critical resolution.
• Facilitate internal and external auditors in audit process.

Education & Experience :

Skills Required :

Graduate

Looking to make an IMPACT with your career

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue

150 000+ employees in 100+ countries

#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Skills Required

Leadership Skills