Customer Service Representative

Recruitment Mantra Hiring Customer Service Representatives for NFNA Education Pvt. Ltd., Bhawanipore, Kolkata!

Job Title : Customer Service Representative

Company : NFNA Education Pvt. Ltd.

Location : Bhawanipore, Kolkata

Employment Type : Full-time, Permanent (Day Shift)

Job Description :

NFNA Education Pvt. Ltd. is seeking enthusiastic and customer-focused professionals to join our service team as Customer Service Representatives. The ideal candidate should be patient, empathetic, and skilled at handling client queries while ensuring customer satisfaction and smooth communication.

Skills Required :

Excellent communication skills in English, Hindi, and Bengali

Strong problem-solving and listening abilities

Customer-centric approach with a positive attitude

Ability to manage calls, emails, and service records efficiently

Basic computer knowledge and CRM handling skills

Perks & Benefits :

Entire salary & incentives are in-hand (no deductions)

Leave encashment

Performance bonus and yearly increment

Role Details :

Role : Customer Service / Client Support

Industry Type : Education / Training

Department : Customer Support & Operations

Role Category : Customer Success / Client Servicing

Education Qualification : Graduate (any discipline)

Salary : ₹15,000 – ₹18,000 per month + performance incentives

Work Mode : In-office (Bhawanipore, Kolkata)