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Marketplace Onboarding Manager

Marketplace Onboarding Manager

Zoop LiveNew Delhi, Republic Of India, IN
4 hours ago
Job description

Zoop | Full-Time | Open Positions : 2

About Zoop

We're an interactive live commerce platform that empowers millions of offline businesses to go digital through the magic of livestreams. From retailers & wholesalers to resellers to manufacturers, we're building the infrastructure for them to connect, engage, and sell directly to their audiences through high-energy livestreams that feel like a real bazaar, not a boring checkout page.

Our mission? Bring the bazaar online, one livestream at a time.

We’re creating the future of live shopping–fast, fun, interactive, and powered by millions of real people.

If you thrive in fast-paced environments, love solving real problems, and want to help 2 million+ retailers and wholesalers grow, Zoop is where you’ll want to be.

Join us as we reshape the future of commerce in India.

Role : Seller Onboarding Associate

You’ll own seller acquisition, onboarding, activation, and early success.

What You’ll Own : Seller Acquisition

  • Generate & qualify leads from YouTube, Facebook, Instagram
  • Run outbound calls and WhatsApp outreach
  • Pitch Zoop’s value & convert sellers by selling nothing short of a dream

Onboarding & Activation

  • Guide sellers through account setup & store configuration, become their POC
  • Support their first few live sessions
  • Track early performance and ensure successful activation
  • Growth Support

  • Work with supply success, marketing & product
  • Flag friction points & suggest improvements
  • Execute activation nudges and seller programs
  • Data & Reporting

  • Maintain accurate onboarding records
  • Share weekly insights on funnel performance
  • What We’re Looking For :

    Must-Haves

  • 1–2 years in Sales, Telesales, Onboarding, or Customer Success
  • Excellent communication in Hindi & English
  • High energy, target-driven
  • Basic understanding of e-commerce or consumer internet
  • Passion for sales and helping sellers grow
  • Nice-to-Haves

  • Experience onboarding SMBs or entrepreneurs
  • Familiarity with CRM tools
  • Success Metrics

  • 50+ sellers onboarded monthly
  • High first-live activation rate
  • 150+ quality interactions monthly
  • Month-on-month improvement in onboarding funnel
  • What We Offer

  • Competitive salary depending on experience
  • Rapid career growth & high ownership
  • Startup perks
  • Work Arrangement :

    In-office role at Chhatarpur, Delhi (5 days / week)

    Working Hours : 10 : 00 AM – 7 : 00 PM

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    Marketplace Manager • New Delhi, Republic Of India, IN

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