Associate Cloud Ops Engineer

Overview

This is a great opportunity to become part of PowerSchool’s Cloud Operations Application deployment and decommission team. The Cloud Operations team works in a growing and fast-paced environment managing and supporting the cloud-based products and infrastructure for the nation's leading education technology platform for K-12. The Cloud Operations team manages provisioning of all cloud hosted products from hardware to software, operating systems to PowerSchool’s products. The Cloud Operations team atmosphere is collaborative, adaptable and team based to meet the needs of an evolving technology and business model.

Responsibilities

WHAT YOU WILL NEED TO SUCCEED :

• Problem solving skills and ability to troubleshoot and resolve application, instance, and / or tickets.
• Ability to learn new technology in a fast-paced environment.
• Must have strong verbal and written skills to interact with internal customers and partners via phone, chat, and email.
• Highly motivated, self-starter, who can collaborate within Cloud Operations and across other functional groups.
• Understand and continuously recommend improvements to Cloud Operations processes, documentation, and tools.

Qualifications

Technical Experience Required :

Good to have skills (not mandatory)