Associate Operations Manager

R1 is a leading provider of technology-driven solutions dedicated to helping hospitals and health systems optimize their financial systems and enhance patient experiences. We stand out by integrating the expertise of a global workforce of revenue cycle professionals with the industrys most advanced technologies including sophisticated analytics AI intelligent automation and workflow orchestration.

R1 India is proud to be recognized among the Top 20 of Indias Best Companies to Work For 2025 by the Great Place To Work Institute marking our third consecutive year of climbing the ranks - from Top 50 in 2023 to Top 25 in 2024 and now amongst the Top 20. This achievement is a testament to the exceptional workplace culture we have collectively cultivated and reflects our unwavering commitment to employee well-being inclusion and diversity. Our accolades also highlight our excellence in healthcare support for millennials women diversity and health and wellness. With over 30000 employees globally and a robust presence in India comprising over 17000 employees across Delhi NCR Hyderabad Bangalore and Chennai we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving eƯiciency for healthcare systems hospitals and physician practices continuously striving to make healthcare work better for everyone.

Role Objective :

Follow up is the most essential part in the RCM cycle. It is usually the last step in the cycle after cash posting. After Denial management (AR Follow up) again the cycle starts till the payment is made by the insurance company.

Essential Duties and Responsibilities :

Establishes and assures compliance with departmental policies and procedures in conformance with corporate policies and procedures.

Manages people and drives retention.

Analysis data to identify process gaps prepare reports.

Performance management

First level of escalation

Work in all shifts on a rotational basis

Need to be cost efficient with regards to processes resource utilization and overall constant cost management

Must operate utilizing aggressive operating metrics.

Qualifications :

Graduate in any discipline from a recognized educational institute (Except Regular MBA MCA Freshers)

Good analytical skills and proficiency with MS Word Excel and PowerPoint (Typing speed of 30 WPM)

Good communication Skills (both written & verbal)

Skill Set :

Candidate should be good in Denial Management

Candidate should have knowledge of Medicare Medicaid & ICD & CPT codes used on Denials.

Ability to interact positively with team members peer group and seniors.

Subject matter expert in AR follow up

Demonstrated ability to exceed performance targets.

Ability to effectively prioritize individual and team responsibilities.

Communicates well in front of groups both large and small.

Working in an evolving healthcare setting we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more visit :

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Required Experience :

Manager

Key Skills

Business,Information Management,Accounting,Corporate Risk Management,Faculty,Jms

Employment Type : Full-Time

Experience : years

Vacancy : 1