Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors.At Kuehne+Nagel, our contribution counts in more ways than we imagine.You will be part of our Integrated Logistics team, adding your expertise + skills to the delivery of our Customer + Operational Excellence.Your primary objective will be to ensure seamless operations across the agreed scope with customers, in alignment with our retention + growth strategy.How you create impact.To be the single contact point for our customers, service providers + local / overseas stakeholders.To ensure the delivery of agreed service level for our customer through your operational leadership.To lead our third party (3PL) operations + other service providers involved in the entire logistics chain, contributing towards customers' supply chain objectives.To monitor performance trends + provide operational action plans in alignment with stakeholders.To support 3PL procurement for new opportunities, onboarding of suppliers / logistics service providers (LSP) for new businesses implementation + work closely with different teams to test IT platforms.To oversee all system updates within agreed service level agreements+ work closely with control towers to ensure seamless planning + execution.To support the driving of continuous improvement initiatives to improve supply chain performance + cost to serve.To define the standard operating procedures (SOP) + guidelines for the operations team to work with.What we would like you to bring :