Quality Assurance Manager

About Onit We're redefining the future of legal operations through the power of AI.

Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.

We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic.

As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.

If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.

Position Summary The Manager, Quality Assurance is a strategic and technical leader responsible for overseeing Onit’s quality engineering vision and execution across multiple product lines.

This individual will lead a global team of QA professionals and drive the design, development, and implementation of enterprise-scale QA frameworks and strategies.

The ideal candidate will have a deep background in test automation, performance optimization, cross-browser compatibility, and enterprise SaaS workflows.

Key Responsibilities Lead, coach, and grow a distributed QA team to achieve high performance and alignment with engineering goals.

Define and drive the execution of QA strategy across all projects and releases, ensuring alignment with product and engineering roadmaps.

Partner with senior leadership to align QA efforts with business objectives, compliance, and customer expectations.

Own the end-to-end QA process including test planning, automation, integration, deployment readiness, and release management.

Foster a culture of continuous improvement, introducing scalable tools, frameworks, and processes that enhance software quality and delivery velocity.

Monitor and report on QA metrics to identify trends, track progress, and ensure continuous delivery of high-quality products.

Guide the development of comprehensive test automation and performance frameworks using modern tooling (e.g., JavaScript, Jenkins, Docker).

Ensure effective risk management, root cause analysis, and defect prevention strategies.

Promote collaboration between QA, Product Management, and Engineering to ensure full test coverage and customer satisfaction.

Required Skills Bachelor's degree in Computer Science or related field required; advanced degree preferred.

10+ years of hands-on QA engineering experience, with at least 4+ years in leadership roles.

Proven track record in leading and scaling QA teams across multiple products or business units.

Strong automation expertise with JavaScript-based frameworks and integration into CI / CD environments like Jenkins.

Experience with cross-browser, multithreaded test execution and optimization for speed and reliability.

Hands-on expertise with MongoDB and PostgreSQL; strong understanding of DB queries and performance tuning.

Deep understanding of REST APIs, JSON, and testing tools such as Postman.

Strong background in Linux environments and SaaS application workflows.

Skilled in test strategy, manual testing, defect triage, and agile methodologies.

Excellent communication, stakeholder management, and cross-functional collaboration skills.

Demonstrated ability to develop QA metrics and quality KPIs to drive accountability and transparency.

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