Customer Care Agent

ConfidentialPune

30+ days ago

Job description

Role Responsibilities

Act as first-level support for customer inquiries via phone, chat, and web
Resolve customer complaints and document interactions accurately
Maintain and update ERP and CRM systems with customer data
Collaborate with cross-functional teams and escalate issues as needed

Key Deliverables

Ensure prompt and professional resolution of customer issues

Conduct or support customer training and knowledge transfer

Maintain high customer satisfaction through proactive support

Support implementation of client-facing software projects

Skills Required

Windows Os, Remote Desktop, Ticketing Tools, Customer Support, Sql

Create a job alert for this search

Customer Care Agent • Pune

Related jobs

Promoted

Staff Engineer Software-Browser Development

Palo Alto NetworksPune / Pimpri-Chinchwad Area, India

At Palo Alto Networks® everything starts and ends with our mission : .Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and m...Show moreLast updated: 28 days ago

Promoted

Staff Engineer Software

Palo Alto NetworksPune / Pimpri-Chinchwad Area, India

Promoted

AOSP Embedded Engineer

VOLANSYS (An ACL Digital Company)Pune / Pimpri-Chinchwad Area, India

Total relevant experience 6 plus years with Embedded domain.Minimum 3 year of working experience in AOSP.Well-versed with the AOSP compilation process and integration of new modules.Experienced in ...Show moreLast updated: 13 days ago

Promoted

Reservations Agent

Yonder Talent IndiaPune, IN

We are looking for a highly skilled.English and a strong grasp of the US accent.US-based short-term vacation rental company. US guests, we would love to hear from you.Process refund requests and res...Show moreLast updated: 30+ days ago

Promoted

Travel Agent

thetravelePune, IN

TheTravele is seeking passionate individuals to join us as Remote Travel Consultants.In this role, you'll craft unforgettable travel experiences by designing customized vacation packages for our cl...Show moreLast updated: 11 days ago

Promoted

Account Sales Engineer

Cognex CorporationPune, Maharashtra, India

Cognex serves an international customer base from offices located throughout the Americas, Europe, Mexico and Asia, and through a global network of integration and distribution partners.The Account...Show moreLast updated: 30+ days ago

Promoted

Customer Care Associate

ConfidentialPune

This role is ideal for individuals with a passion for helping customers and experience in an international support environment. Handle customer inquiries and provide support through various channels...Show moreLast updated: 30+ days ago

Promoted

Customer Success Engineer

Eternal RoboticsPune, Maharashtra, India

Eternal Robotics is at the forefront of Industrial AI transformation with its flagship platform,.We serve industries such as automotive, pharmaceutical, and apparel manufacturing, driving digital t...Show moreLast updated: 11 days ago

Promoted

International Customer Care

ConfidentialPune

We are seeking a highly empathetic and articulate.In this role, you will be the primary point of contact for our international clientele, responsible for delivering exceptional service, resolving i...Show moreLast updated: 30+ days ago

Promoted

Operations Associate- Garage allocations (6-Month Contract) (Remote- India)

hotsourcedPune, IN

Remote

Do you have experience managing complaints directly from customers in a B2C start-up environment for the UK or other Western market?. Looking for a new challenge where you can see the real impact of...Show moreLast updated: 25 days ago

Promoted

Customer Account Manager

GKN AutomotivePune, Maharashtra, India

GKN Automotive India is seeking a dynamic and strategic.Assistant / Deputy Manager – Commercial.West Zone clients, including industry leaders like Tata Motors, Bajaj Auto, MG Motors, Stellantis, an...Show moreLast updated: 14 days ago

Promoted

Sr Staff Engineer Software-Browser Development

Palo Alto NetworksPune / Pimpri-Chinchwad Area, India

Promoted

Salesforce CPQ Developer

InfoBeansPune / Pimpri-Chinchwad Area, India

Position name # 1 : Salesforce CPQ Developer.Location : Pune (Hybrid / Remote).Demonstrate expertise in Salesforce platform architecture, data model, integration. Experience in Salesforce CPQ, Apex cla...Show moreLast updated: 6 days ago

Promoted

Sales Engineer

Alba Sales Corporation - House of Specialty Industrial Products & ServicesTalegaon, Maharashtra, India

Alba Sales Corporation - House of Specialty Industrial Products & Services is an authorized distributor and supplier of a wide range of industrial products and services. We specialize in adhesives, ...Show moreLast updated: 10 days ago

Promoted

Life Insurance Agent

Life Insurance Corporation of Indiapune, India

The Life Insurance Corporation of India (LIC) is a state-owned life insurance company founded in 1956.Headquartered in Mumbai, Maharashtra, LIC is a key player in the life insurance sector in India...Show moreLast updated: 7 days ago

Promoted

BA / QA (-Life Insurance / Annuity )

SkillveraPune, IN

Life Insurance (Term / WL / UL) and Annuity insurance knowledge.End-to-end lifecycle experience of Product development and implementation on a policy administration platform. IT Business Analysis experi...Show moreLast updated: 14 days ago

Promoted

Customer Care Professional and Event Planner

Hafla | حفلةPune, Maharashtra, India

Join Our Team at Hafla | حفلة ⭐.Event Management Contact support center blended process (Voice Inbound / Outbound and Chat). Hafla is excited to announce that we are hiring a Customer Support Speciali...Show moreLast updated: 10 days ago

Promoted

Commission Agent

Exoticyatra holidays PVT. LTD.Pune, IN

We suggest you enter details here.This is a full-time role for a Commission Agent at Exoticyatra Holidays PVT.The Commission Agent will be responsible for interacting with clients, providing excell...Show moreLast updated: 25 days ago