Director Campus Operations

Director Campus Operations - University of York (India Camous)

University : University of York, Mumbai

Reports to : Chief Operating Officer

Employment type : Full-time, On-campus

University of York, Mumbai Campus

The University of York exists for public good, combining academic excellence with social purpose. As a world-leading institution and a member of the prestigious Russell Group, we combine outstanding research and teaching with purposeful community engagement. York's global reputation rests on its outstanding achievements in teaching and research and is one of only four universities in the UK - alongside Oxford, Cambridge and Imperial College London - which is both in the top ten in the UK for the quality of its research and has a gold ranking for the quality of its teaching.

We have ambitious plans to open a campus in Mumbai, connected to local industry and business, and dedicated to the extraordinary dynamism of Maharashtra. Bringing the ‘York experience’ to this energetic city, at the heart of this dynamic and vibrant country. The University of York Mumbai is set to welcome students from the academic year 2026 / 27. It will initially offer undergraduate and postgraduate courses in computer science with AI and cybersecurity, business, economics, and creative industries.

Position Overview

The Director Campus Operations will be responsible for the overall management of campus operations at the University of York, Mumbai. This senior role ensures the safe, efficient and student-centred running of the campus, covering Facilities Management, IT Operations, Security, Transportation, Food Services, Hostels, Landscaping and related support services. The Director will also lead on Health & Safety, Sustainability, Infrastructure planning, Crisis Management and People & Vendor Management.

Key Responsibilities

A. Campus Operations Management

• Oversee day-to-day campus operations, ensuring seamless functioning of all support departments.
• Develop and implement operational policies, procedures, and service standards to ensure quality, efficiency, and compliance.
• Liaise with academic and administrative heads to ensure operational support aligns with academic schedules and priorities.
• Supervise operational staff and outsourced agencies.

B. Facility and Infrastructure Management

C. IT and Technical Operations

D. Security and Safety

E. Transportation, Food & Hostels

F. Landscaping & Environment

G. Budgeting and Compliance

3. Qualifications and Experience

4. Key Competencies