Capacity Manager - Cloud Architect and Advisory Team (2-5 yrs.)

We help the world run better

At SAP, we keep it simple : you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll build-

• In this back-office role, you'll help shape a streamlined and efficient support system for the CAA Leadership team in managing SAP Cloud ERP Private Edition deals. You'll build and maintain processes, dashboards, and communication flows that keep operations running smoothly.
• Opportunity and capacity management frameworks to track and organize ongoing deals.
• Qualification and technical review processes to ensure opportunities meet defined criteria.
• A centralized dashboard to collate incoming requests and capture key details from sales teams.
• Collaboration channels with MU Sales Leaders and the MU CAA Manager to prioritize opportunities effectively.
• Monitoring systems to oversee CAA utilization and workload, rebalancing resources as needed.
• Regular coordination routines-including daily and weekly meetings-to review open opportunities and available capacity.
• A single point of contact function to manage queries related to opportunity assignments and progress.
• Comprehensive reporting mechanisms to provide CAA management with clear insights into workload distribution and performance

What you bring-

Where you belong-

Step into a role that connects you with multiple regions and richly diverse cultures. You'll be part of a fun-loving team of tech enthusiasts who thrive on talking technology with customers - while keeping the atmosphere light, even in high-pressure moments. Your day will start by reviewing incoming requests for CAA assignments, performing essential hygiene checks, ensuring sales opportunities are accurately maintained, and routing each deal to the right CAA unit. You'll often collaborate with sales leaders and CAA managers to prioritize key opportunities before moving them forward for assignment. As SAP's portfolio continues to evolve, you'll stay ahead of the curve - learning new offerings and adapting our process guidelines to match. You'll belong to a global organization that supports over 9,000 customers worldwide, contributing to a team that drives impact across the business every single day.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and / or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team : [HIDDEN TEXT].

For SAP employees : Only permanent roles are eligible for the , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our .

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID : 439140 | Work Area : Sales Support | Expected Travel : 0 - 10% | Career Status : Graduate | Employment Type : Regular Full Time | Additional Locations : #LI-Hybrid

Skills Required

Microsoft Excel