International Voice Support
ConfidentialHyderabad / Secunderabad, Telangana7 days ago
Job description1-4 years of experience in international voice support or customer service. Proficiency in English and strong communication skills. Ability to handle customer complaints and provide appropriate solutions. Familiarity with CRM software and call center technology. Strong problem-solving skills and attention to detail. Ability to work in a fast-paced environment and manage multiple tasks.
Description
We are seeking a dedicated International Voice Support Specialist to join our team in India. The ideal candidate will be responsible for delivering top-notch support to our international clientele, ensuring a seamless customer experience through effective communication and problem-solving.
Responsibilities
- Provide exceptional voice support to international customers via phone.
- Resolve customer inquiries and issues in a timely and effective manner.
- Document customer interactions accurately in the support system.
- Collaborate with cross-functional teams to enhance customer satisfaction.
- Stay updated with product knowledge and service offerings.
Skills and Qualifications
Education
Bachelor of Arts (B.A), Bachelor Of Computer Application (B.C.A), Bachelor of Commerce (B.Com)
Skills Required
Technical Support, crm software, Call Handling, Problem Solving, Customer Service, Data Entry, remote troubleshooting , Time Management
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International Voice • Hyderabad / Secunderabad, Telangana
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