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Global Technical Support Specialist - Electrical

Global Technical Support Specialist - Electrical

ConfidentialVadodara, India
4 days ago
Job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to :

Global Technical Support - Mechanical

Your role and responsibilities :

In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers

during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also

showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and

preparing final documentation.

The work model for the role is : - Onsite

This role is contributing to the Motion Large Motors & Generators in Vadodara, India.

You will be mainly accountable for :

  • Offers technical advice and solutions on inquiries from customers / channels / Sales Specialists about ABB products / systems / applications for Regions – North America, Canada, LATAM and Middle East including India.
  • Supports the Sales organization / customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers
  • Collaborate with GTSS Team in the other regions to develop best practices / processes.
  • Assisting the sales organizations during encounters with customers, and providing technical assistance and clarification as needed.
  • Identify and propose product and / or tool related trainings for the sales channel.
  • Generate detailed technical documentation for the proposed solution and document any deviations from the requirements as needed.
  • Provide extra costs for design, accessories for the existing product portfolio as needed.

Qualifications for the role :

  • A bachelor's degree in electrical engineering
  • 3-5 years of experience in Electrical Engineering, working as a Design engineer in the field of large induction motors
  • Solid understanding of the ABB products and their applications.
  • Knowledge of Motor design programs, Microsoft Office Products and Salesforce.
  • Advanced communication, influencing, coaching and management skills
  • Fluent English, good communication skills.
  • Candidate should open to work in flexible hours to support other regions as per the time zones.
  • More About Us

    The Large Motors and Generators Division offers a comprehensive product portfolio of large AC motors and generators. From general purpose to highly customized designs, synchronous motors and high voltage induction motors provide high

    efficiency, reliability and availability across all major industries and applications, including some in the toughest and most demanding environments. The division also has a long track record of designing and building generators for wide range of

    industries, including power generation, marine, oil and gas, mining, and data centers.

    We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

    We value people from different backgrounds. Could this be your story Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

    Fraud Warning : Any genuine offer from ABB will always be preceded by a formal application and interview process.

    We never ask for money from job applicants.

    For current open positions you can visit our career website https : / / global.abb / group / en / careers and apply.

    Please refer to detailed recruitment fraud caution notice using the link https : / / global.abb / group / en / careers / how-to-apply / fraud-warning.

    Skills Required

    Salesforce, Electrical Engineering

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    Technical Support Specialist • Vadodara, India

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