Global Customer Support Professional

QUALIFICATIONS :

• Ability to resolve customer complaints and maintain customer satisfaction.
• Excellent written and verbal communication skills in English.
• Customer Service and Customer Experience skills for American customers desirable.
• Ability to work in a night shift.
• Knowledge of customer service principles.
• Great attention to detail.
• Ability to multitask and manage time effectively.
• Experience in a related field is desired.
• Any Bachelors / Master s degree

Skills Required

Ms Office, Customer Engagement, Communication, Customer Services, Crm