Epic Client Infrastructure Engineer

Epic Client system administrator in :

Hyperspace, HyperSpace Web, BCA, WebBLOB, Interconnect, SystemPulse

Optional Epic certification : Mychart, CareEverywhere

Good to have thorough understanding on application publishing solutions like Citrix

Understanding of IT infrastructure, server virtualization, Microsoft server administration & troubleshooting, computer networking & network load balancing concepts.

Familiar with SLAs and ticketing system.

Certified OR Relevant experience on one or more from these : Microsoft windows servers / Citrix / VMware

Job Description :

Experience Required : 4 to 9 years

Manage and monitor Epic client systems servers and components

Systems monitoring using SystemPulse and SystemPulse analytics

Familiarity on enabling and extracting various logs in Epic (TraceX, HSI, Hyperdrive file logs etc)

Familiarity with Epic Cache TXT client systems menu options

Track Epic print jobs using various tools and troubleshoot when needed.

Manage and maintain Epic BCA components

Operating Epic Kuiper

Familiarity with Hyperdrive deployment scenarios.

Manage Epic updates & upgrades

Review Epic NOVA Notes when assigned to Epic technical team.

Windows print server administration

Applying MS security patches and updates when necessary.

Relevant Experienced candidates can share their CV on rarravalli@primehealthcare.com.