Senior Analyst Payment Risk

The Community you will join :

Our small and extremely capable team of Gurgaon-based colleagues strive to make the impossible happen for our inbound and outbound travelers within this big and diverse market. ACC is providing varied services under Community Support thereby providing world-class customer experience to our customers. Besides this ACC is also building deep capabilities for different verticals like Homes Finance Technology Group Finance Shared Services Payments Analytics etc.

The Payments (Payments Risk and Compliance Team) teams mission is to keep the online payment ecosystem safe and optimized to enable anyone anywhere to pay and be paid with confidence create a world-class compliance organization and have a data driven approach to building an innovation friendly scalable compliance program. Our goal is to ensure that Airbnb Payments can grow in a safe fashion with risks appropriately measured and mitigated.

The Difference You Will Make :

Sr. Analyst supports Airbnbs payments risk activities. This position is responsible for managing high volumes of alerts and / or cases generated by multiple queues to satisfy processes required by risk programs. This role ensures that day-to-day risk activities relating to these programs are maintained to a high standard.

A Typical Day :

Maintain Subject Matter Expertise of your respective Specialization to successfully complete core work and escalations

• Educate users on how to maintain security and safety while using Airbnb responsibly
• Investigate complex situations and potential fraud surfaced in high volume queues
• Working with operational lead to support cross-functional groups to develop and enhance internal policies and tools such as increasing automation updating policies and fixing product loopholes
• Understand our risk systems and investigate account patterns
• When trends or product vulnerabilities have been identified you are able to escalate to the Product Support Job Family
• Maintain high levels of confidentiality while performing investigations
• Comprehensively document investigations
• Develop and maintain a comprehensive understanding of the purpose of your Specialization
• Work with external Product vendors to enhance proactive and reactive risk detection as an informing or collaborating task.
• Demonstrate great judgement and be open to sharing what you know with others.

Your Expertise :

Our Commitment To Inclusion & Belonging :

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement and allow us to attract creatively-led people and to develop the best products services and solutions. All qualified individuals are encouraged to apply.

Required Experience :

Senior IC

Key Skills

ISO 27001,Operational Risk Management,Risk Management,FedRAMP,PCI,Risk Analysis,Visio,COBIT,NIST Standards,SOX,Information Security,ISO 27002

Employment Type : Full Time

Experience : years

Vacancy : 1