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Receptionist
Nexus LightingChennai, Tamil Nadu, India12 days ago
Job descriptionAssist the sales / design team by offering refreshments, brochures, or guiding clients through the showroom experience zones. Note down client feedback and share it with management. Ensure smooth flow of meetings / demonstrations for architects, designers, and project clients. Support in hosting showroom events, seminars, and workshops. Supervise housekeeping and security staff, assign duties, and ensure cleanliness & security standards are maintained. Monitor upkeep of lighting displays, sample zones, reception area, pantry, washrooms, and meeting rooms. Report any facility maintenance issues (lighting faults, furniture, air-conditioning, etc.) to the admin / management. Maintain inventory of office supplies, refreshments, brochures, and stationery. Maintain attendance of housekeeping and security staff, ensuring discipline and punctuality. Keep a record of client visits and share daily / weekly reports with management. Support the sales team with basic administrative work (e.g., printing quotations, scheduling follow-ups). Coordinate courier services, mail handling, and external vendor visits. Assist in social media coordination by capturing client visit moments / events for marketing. Handle basic CRM entry (logging client details, follow-ups, and inquiries into software / Excel). Help in event planning (product launches, client evenings, Saturday activities). Serve as a bridge between management and support staff, ensuring smooth communication. Proficiency in Receptionist Duties and Clerical Skills Excellent Customer Service skills Ability to work independently and in a team environment Basic computer skills and proficiency in MS Office Strong communication & hospitality skills Ability to multitask and handle HNI clients with patience & professionalism Leadership skills to guide housekeeping / security staff
Company Description
Nexus Lighting , established in 2014 in Chennai, is a leading LED lighting company and integrated lighting solution provider. Known for our innovation and high-quality products, we offer a wide range of LED luminaires at cost-effective prices.
Our team of passionate technical staff and designers, supported by advanced technology, has earned us an excellent reputation among architects and designers. With a commitment to improving quality of life through lighting, Nexus continues to expand its presence in the market.
Role & Responsibility
Receptionist & Experience Centre Coordinator
1. Front Office & Client Handling
- Warmly welcome and attend to walk-in clients, architects, interior designers, and HNI customers.
- Maintain professional communication and hospitality standards to ensure every visitor feels valued.
- Manage visitor appointments, maintain the front desk logbook, and guide clients to the right person / zone in the centre.
- Answer incoming calls, WhatsApp, and emails promptly and direct them to respective departments.
- Handle client inquiries about products, services, or appointments.
2. Client Experience & Relationship Support
3. Facility & Team Coordination
4. Administration & Operations
5. Additional Value-Adding Roles (Optional but useful for growth)
Qualifications
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Receptionist • Chennai, Tamil Nadu, India
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