Greet patients and visitors courteously and professionally.Handle patient registration, check-in, and check-out processesRespond to phone calls, emails, and inquiries promptly and appropriatelyCoordinate with doctors, nurses, and departments to ensure timely servicesHandle patient feedback, queries, and complaints with empathy and tactFollow hospital protocols and maintain patient confidentiality at all timesQualifications :
- Graduate in any discipline.
- Minimum 1 or 2 years of experience in a front desk or receptionist role, preferably in a hospital or clinic.
- Proficiency in MS Office.
- Excellent communication (English and local language)
- Pleasant personality and customer-service-oriented approach
Skills Required
Guest Relations, Front Office, Receptionist, Office Assistance, Office Administration