Talent.com
This job offer is not available in your country.
Senior Executive Client Servicing

Senior Executive Client Servicing

FoxyMoronIndia
30+ days ago
Job description

1. Client Relationship Management :

  • Understand the client's brand identity, core values, and unique selling propositions (USPs) to execute effective campaigns.
  • Develop and maintain strong, trusting relationships with clients.
  • Serve as the primary point of contact for all client inquiries, requests, and concerns.
  • Regularly communicate with clients to understand their needs, objectives, and feedback.

2. Coordination and collaboration :

  • Work closely with internal teams, including creative, media, and production, to ensure timely and successful delivery of projects.
  • Coordinate project timelines, budgets, and deliverables to meet client expectations.
  • Collaborate with cross-functional teams to ideate and conceptualize weekly / monthly content calendars, pitches, and campaigns.
  • Provide regular updates to clients on the status of the deliverables.

    • 3. Quality Check :

  • Quality Check and posting on social media platforms.

    • 4.Timelines and Schedules :

  • Assist managers in prioritizing tasks and maintaining timelines and schedules.
  • Prioritize tasks across various brands ensuring the timely & accurate delivery of client work.
  • Promptly responding to emails.

    • 5. Research :

  • Stay up-to-date on industry trends and best practices to create innovative art work to ensure that designs are relevant and effective in capturing the target audience's attention
  • Conduct competitive and industry analysis to understand the brand positioning, target audience demographics, preferences, and behavior to tailor messaging effectively.
  • Research on cutting-edge technology to inspire innovative ideas and conceptual breakthroughs

    • 6. Reports

  • Ensure timely collection of data and inputs from functional teams for the purpose of social media and brand analysis report creation
  • Assist in creating reports for social media and brand analysis.
  • Create & update weekly JSRs.

    • 7. Time Management :

  • Following of internal TATs, tasks prioritization, and timely delivery of work.

    • 8. Vendor Management :

  • Invoicing and follow-up on payments.
  • Maintain relevant trackers with accurate information
    • Create a job alert for this search

    Client Servicing Executive • India