Location : Pune / Delhi | Experience : 2–4 years | Employment Type : Full-time
Are you someone who thrives in fast-paced logistics environments and enjoys solving real-world delivery challenges? Join Pluckk as a Last Mile Executive, where you’ll play a critical role in ensuring seamless B2B and B2C deliveries while supporting operational excellence.
About the Role :
As a Last Mile Executive, you will coordinate and execute last mile delivery operations, track shipments in real-time, resolve exceptions, and maintain high service levels. You’ll collaborate closely with delivery partners, internal teams, and customer service to ensure timely and accurate order fulfilment.
Key Responsibilities :
- Coordinate daily last mile dispatches with 3PL partners and internal fleet teams.
- Monitor real-time delivery tracking and resolve delivery exceptions or escalations.
- Support route planning and suggest process improvements based on on-ground realities.
- Ensure timely pickups and deliveries aligned with service-level agreements (SLAs).
- Collaborate with warehouse, dispatch, and customer service teams for smooth order handovers.
- Maintain daily MIS reports and assist in preparing delivery performance dashboards.
- Assist in field audits, hub visits, and vendor performance reviews when required.
Who You Are :
2–4 years of experience in last mile logistics, dispatch, or delivery operations.Experience in D2C, e-commerce, FMCG, or 3PL operations is preferred.Familiarity with GPS tracking systems, route optimization tools, and Excel.Strong communication skills and ability to manage on-ground teams and partners.Problem-solving mindset with attention to detail and ability to work under pressure.Willingness to travel locally for audits or field supervision (up to 20%).What We Offer :
A fast-paced, high-growth work environment.Hands-on exposure to logistics technology tools.Opportunities to collaborate across functions and with external partners.A culture that values ownership, accountability, and performance.Apply Now : Send your CV to ganga.chaudhary@pluckk.co.in with the subject line “Application – Last Mile Executive | Pune / Delhi”