Service Sales Engineer

Job Description

In This Role, Your Responsibilities Will Be :

• The Service Sales Engineer role will handle various post sales opportunities like generating spares opportunities, framing Annual Maintenance contracts, Framing rate contract for spares and man-day service, Shutdown jobs, Offshore contracts for field products. Overall responsible of MSOL LCS Business Growth in South India.
• Help customer to select spares / Services according to the installed base, taking into consideration the customer's lead-time and budgetary requirements.
• Pro-active follow-up of quotations with the goal of getting the order at the earliest.
• Respond to customer's commercial and technical questions (phone and e-mail) within reasonable time.
• Verify that purchase orders are in accordance with the offered financial and technical proposal and resolve any issues that occur during the order cycle.
• Maintain accurate and complete records in CRM and other tools as required.
• Good presentation skills.
• Conducting Site Walk activities for generating leads.
• Conducting Workshops for plant shutdowns.
• Presenting PPTs to customers for showcasing Emerson MSOL LCS service strengths.
• Manage Orders POR, accurate Planning & forecasting of orders every PD, regular review.
• Implementing Initiatives set by management for business growths.
• Tapping old installed base for exploring upgrades, revamps and refurbishments.
• Generating leads for competition displacements.
• Work with service team and Operations team for meeting customers deliverables.
• Work on customer RFQs, submitting Tenders, commercial discussions with customers, showing Negotiation skills to close the orders.
• Technically competent enough to address customer's requirement and expectations.
• Work closely with other regional Service sales Engineers, Product Sales Engineers, HO, proposal team & Order entry Team for RFQs / opportunities and orders.

Who You Are :

Able to use your technical skills to do the job to achieve customer satisfaction. You are an active learner who uses both success and failure as learning opportunities. You build partnerships and collaborative work to reach the target objectives set by the team. You act quickly and critically in constantly fast paced and unexpected situations.

For This Role, You Will Need :

Preferred Qualifications That Set You Apart :

Our Culture & Commitment to You :

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets . We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion . We welcome foreign nationals to join us through our Work Authorization Sponsorship .

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential . We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

Skills Required

Flow computers, Metering Skids, B T Systems, Analyzer systems, Coriolis Magnetic Vortex flow meters, Emerson Metering skids, Level Flow Wireless Corrosion technologies, Emerson Measurement products, SRV systems, PT DPT TT Radar level