Associate Medical Manager

Job Overview

Provide medical safety expertise, directly and indirectly, to Sponsors of drugs, devices, and combination products, in the post marketing period.

Summary Of Responsibilities

• Undertake primary medical review of cases, including medical assessment of the case for seriousness, listed / labeling, causality, adverse event coding and narrative review.
• Update and document daily case data, case-feedback in appropriate trackers / tools to facilitate tracking and workflow management.
• Assume complete responsibility for all assigned deliverables in line with expected quality, compliance, and productivity SLAs and KPIs.
• Provide training and guidance to the case processing team on medical aspects of case processing.
• Performs secondary medical review (QC role) and retrospective review of cases reviewed (QA role), as required for measuring quality of deliverables, identifying error trends, training needs and areas of improvement.
• Performs aggregate medical review and signal detection / analysis activities, as required.
• Enhances existing client relationships whenever possible.
• Creates, maintains, and assumes accountability for a culture of high customer service.
• Participates in process improvement activities across Company.
• And all other duties as needed or assigned.

Qualifications (Minimum Required)

Experience (Minimum Required)

Preferred Qualifications Include

Physical Demands / Work Environment

Learn more about our EEO & Accommodations request here.

Skills Required

Case Processing, Pharmacovigilance