Assistant Manager Operations - FFR

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate , serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations.

Your Team's Impact

FactSet Fundamentals Team collects financial statements of Public and Private (US only) companies across the continent. The team sources the company filings from various sources like stock exchanges, company websites, and regulatory body & third-party vendors. We extract & analyze the data from financial statement like Balance Sheet, Income Statement & Cash flow statement of the company. The team also collects the textual data like Business Activities, Officers, Shareholder, industry classification, etc.

The Assistant Manager Operations handles and directs activities of assigned multiple and cross-cultural teams, multiple processes and is responsible for providing accurate and reliable quantitative financial market data to internal database and external clients based on financial industry source publications, financial reports and other resources. This function engages in people skills development, career progression and the overall administration for all team members. You will report to Operations Manager and assist in meeting the team's business goals by meeting your individual and team's targets. You are expected to work onsite three times a week.

What You'll Do

• Ensures timeliness, accuracy and coverage of team productivity and drives to improve the same on a continuous basis
• Plan, outline and implement an effective and efficient workload distribution encompassing all units in the team
• Monitor data inflow, content and process enhancement and liaise with technology team for development and implementation of initiatives
• Imparts technical / content training to the team wherever required
• Guide and mentor new Team Leaders on the floor
• Identifies process / tool enhancement initiatives and liaises with technology team for development. Take a leading role in the implementation of such actions
• Collaborate with the Quality team in streamlining quality feedback and optimize operational output
• Serves as escalation point for complex data-related queries and production and technical issues.
• Formulate, execute, monitor, assess and recalibrate motivation plans for enhanced employee morale and appropriate reward systems
• Does the administrative work in managing the team including attendance, discipline, and performance management
• Fully knowledgeable in all content sources used and data sets covered
• Improved client satisfaction and retention.
• Performs other duties from time to time that may be assigned by Management

What We're Looking For

Required Skills

Desired Skills

What's In It For You

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means :

Learn more about our benefits here .

Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.

Company Overview :

FactSet ( NYSE : FDS | NASDAQ : FDS ) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees' Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn .

At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.