Customer Service Operations ManagerTP • Chennai, Republic Of India, IN
Customer Service Operations Manager
TP • Chennai, Republic Of India, IN
5 hours ago
Job description
Operations Manager – Banking Domain (Inbound Domestic Process)
- Strong knowledge of banking operations , RBI guidelines, KYC / AML compliance , and dispute resolution.
- Experience managing inbound customer service for banking products (savings / current accounts, credit / debit cards, loans, net banking).
- Familiarity with audit requirements , complaint management, and ombudsman escalation handling .
- Ability to ensure data security (PCI DSS for card data) and regulatory adherence.
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Operation Manager • Chennai, Republic Of India, IN
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