Operation Executive

Roles & Responsibilities :

• Run the process for Account setup, account / user maintenance and account / user closure / deletion related formalities in Matrix unit
• Handle instructions and enquiries from stakeholders and ensure Banks SLAs are met in achieving Customer Satisfaction
• Ensure client documentations to ensure the customer is complying with the internal KYC policies, Compliance and Regulatory Requirements
• Coordinating with the Relationship Teams to ensure the business requirements are met

Experience Required :

Skills Required

Internet Banking, Customer Satisfaction, Corporate, Operation Executive, Banking